The worse infested, unsanitary property I have ever lived in. They see a infestation as no big issue.(which there should be a law against such unhealthy living conditions)since this is an affordable housing property funded by the city of Phoenix I would figure they cared about their good reputation or maybe cared about their tenants & took care of the problem but don't. If I could sue for unsanitary endangerment I will.
Staff very unprofessional witnessed Elder abuse in many cases. Property manager and supporting staff are rarely there during posted hours of operations. Staff harasses tenants regularly. Unprecedented amounts of apartment inspections but slow to respond to any maintenance requests if at all. Impossible to get anyone to answer phone or return calls when messages are left. This senior housing is not for your loved one. Cesar Chavez Foundation funded this building complex, yet it's management fails to treat our aging population with the dignity they deserve. It's a shame that it fails to live up to his great legacy!
The apartments are nice and because everything is new but the office is unorganized due to the fact they constantly change the staff every few months. They constantly want to charge you for something and are quick to give you a 5 day notice for anything! They also take their time about fixing things, I once couldn't use my shower or kitchen sink for like 5 days (starting Friday). I called the emergency maintenance line being that the office was already closed. The maintenance man came out to fix the problem but of course couldn't because it was a bigger issue that required plumbers. So after that he said he called his manager on her personal phone but she didn't answer her phone all weekend and mind you it was a holiday that coming Monday so the office would be closed that day too. She finally contacted me on Tuesday and sent out a plumber but he would have to dig because it was that bad and of course it had to be approved by a higher manager before they could fix anything so they were finally able to fix it on Wednesday. After living there for 3 years I had to move because I couldn't afford to renew my lease again. I unexpectedly was injured and couldn't work enough to afford to stay there. I told them my problem and unfortunately couldn't renew my lease but they still insisted on charging me a full months rent because I didn't give a proper 30 day notice. I honestly think they maybe affordable but they are very unprofessional and unfair to their tenants.
Valley King provides services to SLUM LORDS and tries to avoid responsibility by saying everything is up to "the owner" of the property.Well I have been paying Valley king for 6 years. Valley king agreed to manage the property, but Valley King is not managing the property according to the AZ Landlord and Tenant ACT.I gave them notice that my refrigerator was fading. When it finally died, they refused (are refusing) to replace it, saying the owner doesn't warranty the fridge. I am a disabled single mother, my daughter has special needs, all of our food went bad and when I sent them an email which listed the specific articles they were violating, they sent me an eviction notice!!It has been over a week now that we have not had a fridge or any food in the house and they still refuse to replace the fridge that was in the property when I rented it.Don't rent from these slum lords. They are nothing but tantrum throwing spoiled bitches.
Bad not giving me what iam looking for. Keep giving me the swme resources results no matter how i word it
Went here because I needed something shirt term. Place infested with roaches. Front office so unprofessional. Openly discussed residents to other residents. Heard yelling at residents in open public places. Laundryroom filthy. Kids running wild all hours day and night. If they don't like you they will evict you 38th little or no notice. Don't advise to stay here.
I've lived here since just after the building was constructed. Great office team. Jazmin, Lindsay and GM Travis really make you feel like you're getting your monies worth. Concierge team in the lobby 24/7 is great in the downtown environment, they even take care of my dog walking and dry cleaning!
I had no bed bugs and minimal roaches (prob because I kept my apt clean) and my rent was always paid on time.... However when it was time to move out I left moved all my things and cleaned the apartment up... They left it unattended and some neighborhood kids kicked the window a/c out and vandalized the apartment.... I called the office to tell the management that someone called to inform me that someone broke in and tore the place up they told me I did it and hung up!
Started off with place infested with bed bugs. Eventually fumigated. Then terminated lease per their guidelines, asked for final charges, paid them. Turns out they said more was due, never notified me and sent to Collections. $370+ in bogus charges later (which were paid to protect my credit), I am finally done with this dishonest and unethical management group. RENTER BEWARE! They prey on folks with less than desirable credit and don't care what they do to you after you move out.
2121 W Royal Palm Rd Phoenix, AZ 85021Royal Palm VillageOfficially: The Links Apartments.Manager of Royal Palm Village is Jenifer.Assistant of Manager is Jenifer's brother: Carlos.Maintenance guy is Jenifer's husband.If you will complain anything against one of them to another, they all will stand against you.If you ask Jenifer any question she always screams. She thinks if you rent her apartment you will be her slave. No ETHIC at all.These apartment link have one big problem. And this problem is Jennifer and her corrupted system. I will not be surprised if she stealing money from link budget. Pool is in green color.No security.No cameras.Sanitary-ware are from 1980.