family very upset about behavior and lack of attentiveness of hospice staff in attending to their loved one who was suffering from chronic uncontrollable pain and did not appear to be sensitive to finding ways to relieve comfort or listen to her concerns, this was the perception of the patient and family
Great staff. They handled my mother extremely. She needed a lot more care than the previous company could handle and Brightstar really came around when we needed it.
The women that run this business are known for fraud, lie on reviews and have other people write reviews for them. Be careful doing business with these people. They lie cheat and are very unstable women. They have done many people wrong! None of them have credentials in anything. If fact, why don't you Google Lorrie Altamirano and Deborah Yerge before you work or do any business for this company.
Amazing experience in a very stressful time!!! I recommend A Tender Touch to anybody looking for care for a loved one!!!
A Tender Touch is an amazing option for home health care! The caregiver was very knowledgeable and caring,and the staff was extremely helpful and nice! I recommend this company to all my family and friends! You and your loved one will not be disappointed!
The hospice nursing care was great. They were caring & stayed in touch. However the administration staff lacks compassion & understanding of the timeliness for out-of-city funeral services. They had two days to get the death paperwork to the doctor for his signature but it was not until 10am on the 3rd day (today) before the Dr received them. As of 2pm, it has not been signed & faxed to the County office. Critical nature is the transport permit issued from the county. The male individual was rude, condescending & did not care to listen to my complaint on their delay. Funeral is supposed to happen tomorrow. I recommend any other hospice besides this one for responsible administration of time-critical paperwork!!
Great agency with loving staff and caregivers. A good place to work and they care for your loved ones with the utmost respect.
Team Select Home Care in Phoenix helped our family with in-home care and in home non medical care for 2 different relatives. The care givers we're knowledgeable, professional and always a friendly. Thanks Team Select!
My Grandma has dementia and it's been a lot of work taking care of her during the day. After calling Team Select who I was referred to by a coworker. My family decided to use them for In-home non-medical care. Nicole our caregiver Is awesome to my Grandma. She communicates well with our family, we are comfortable and trustworthy she knows what she is doing. My family has been very pleased with how happy our grandma has been and suggest to any one that needs or has a family member that need In-home non-medical care give team select a call!!!
My grandmother has Alzheimer's and cannot be left alone at home. After trying to deal with this disease for the last 2 years, we finally figured out it would be cheaper to get in home care then for me to go home constantly. We called Team Select to find out more about some of the in-home care programs they provide. They we're very helpful with getting us into the right program. I feel it is a huge weight off my shoulders as well as my families to know that someone is at home with my grandmother. Making sure she is taking her meds, eating, and using the restroom. Thank you Team Select for helping out our family during this difficult time