Let me say...I hate going to doctors. I have a really bad back with a herniated disk with constant pain. I hate the drug-seeking looks i get. The website is not a good outlook on this place. Its not like a "pain clinic" where you go in and come out with the meds that you need. This doctor is very sharp, and asks ALOT of questions, and is VERY easy to judge. So if your looking for a pill dispensary, this is NOT the place. However if you really are in pain and have a real problem that you can prove, this would be the place to go. Like in the other review i agree she is VERY knowlegeable. I understood more than any other doctor ive been to. My reccomendation is to be very honest and forthcoming and you will not have a problem. This doctor is very caring but doesnt like to be lied to. I have a feeling thats why someone else left such a horrible comment below. BE HONEST! I left this office very happy, and very happy that this doctor actually listened to me. I actually feel like this doctor is HELPING me, just not sedating me.. Heres to feeling better...Thanks Dr Mastrin...
4350 N 19th Ave Ste 4Phoenix, AZ 85015
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2400 W Dunlap Ave Ste 145Phoenix, AZ 85021
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Diana K., 09/02/2015I have been seen by this pain management for about 5 months, and I am very surprised by the reviews. I have rec'd nothing less than respect from the front office to Dr. Towns, Cynthia, and Tammy. I feel that this team is doing everything they can to help me live with the pain I've had since 2010. When I call I get through right away, the only time I've waited over an hour to be seen was my first visit, otherwise I've been in the room, been seen, and walking out the door within an hour of my appt. I have noticed that some of the patients in the waiting room are very disrespectful, and complaining about everything possible. Maybe some of you should try being nice and not bitching constantly. Just a suggestion. They are working under get stress, and has the FDA breathing down their necks every minute, so as not to be written up and possibly having to close their doors. This is not the only pain management I've been to either, there have been a few and this is a good clinic as far as the employees.
I have RSD/CRPS II plus no cartilage in my ankle due to a very bad car accident that occurred a little over a year ago. I am in daily pain and wasn't feeling as if my last pain management doctor truly had my best interest in mind. She was a very nice lady but was quick to dismiss the pain i was feeling, and I always felt like a number. I was NEVER able to talk to her on the phone, and it was almost just as difficult to get a knowledgeable receptionist/medical assistant to answer my questions in regards to my pain. After switching to AZ Pain Medication Clinic, I always feel cared about. I see my doctor EVERY time. If I have a concern, I can call and my doctor is always quick to return my phone calls. I would highly recommend her to anyone who needs a truly knowledgeable, caring pain management doctor. She takes things very seriously so drug seekers need not apply. I am so glad I found this Pain Management Doctor - she is amazing at what she does and I would highly recommend her to anyone
Nearly 4 years of pain management & lots of Rx's for pain that more often than not did not help & always doped me up. Then I moved to Phoenix & took a neighbor there & she said they were good. I call my Queen Creek PC for a referral & was blessed to have my 1st. appt. with Dr. Toure Knighton. At my 1st visit I came with my last pain Rx that was 3 months old & still had pills. I explained I couldn't see taking something that didn't do anything but dope me up. He gave me a Rx that works & doesn't dope me up! At my last visit I again expressed how please I was to have something that works & doesn't dope me up & I told him he was in my will. He smiled. I do not understand the horrid reviews, I never had a long wait even though the waiting room was full (I come 10-15 'before' my appt.), and except for once (NEVER again will I see rude NP Shawn) always saw my doctor & received the best care I have ever gotten from any pain management office.
These guys are GREAT! I have never felt better. Their office staff are kind and really helpful and the girl at the front desk was able to get me in on the same day! That is unheard of in pain med offices. The Dr. (Mastern I think) is very knowledgable, she listened to everything about my situation and prescribed my pain medication right away. She also told me things about my condition that no other Dr. had taken the time to tell me that really helped. All I can say is I am so glad that I found this place! They have my highest recommendation.
The providers and staff of AZ Pain Medicine Clinic are great! They provide a caring and stress free service to their consumers. I was hesitant when I began treatment, because of previous experiences with another clinic in Phoenix. I would suggest their office for treatment of pain, to my family and friends.Jeffrey ClaytorGoodyear, AZ
Great staff, Julie who is one of the staff members has been amazing and very helpful and very professional at her job along with all their staff. I recommend going there because you will be treated as a real patient.
Bring a Snickers bar, you're gonna be there a while!As far as pain care......nothing yet, but I remain hopeful!