In mybook® Car Collection (edit)

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Neighborhood
Estrella
Categories
Car Wash, Automobile Detailing

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Christoph W.

06/07/2016

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I went there to get my car washed. When I drove up to pay, the person working there walked away, so I selected the 10.00 wash. The cheapest one is 6.00. After I swiped my card, it said that I had not selected a car wash so I selected the same wash again. The guy returned and told me that I just paid twice and that I could possibly get a refund at the shop afterwards. I went through the car wash and then went to the store to get one of the payments refunded. I asked the lady what the difference was between the 10.00 and the 6.00 car wash. She said that the 10.00 was closed and only the 6.00 car wash is available. After she blamed me for choosing the wrong car wash, she refunded the 10.00 charge for the 2nd car wash, but said that there was nothing she could do about the 4.00 difference as it was my fault for choosing the wrong option. I tried to contact managment, but nobody has gotten back to me. I don't care about 4 bucks, but paying for a service they were unable to provide...

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