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Business Description
SuperShuttle is a shared ride ground transportation company that provides service from major United States airports with nearly 1,000 shuttle vans. Each day SuperShuttle provides door-to-door service for more than 20,000 travelers amounting to almost 7 million riders per year. Established in 1983, SuperShuttle pioneered the shared-ride door-to-door ground transportation concept with the opening of its Los Angeles operation. The company offers online reservations and payment by major credit cards on board. SuperShuttle also features service 24 hours a day, 7 days a week; group and charter accommodations; transportation from the airport to home, office or hotel; corporate rates; wheelchair accessible vans on request; and alternative fueled vehicles. The company s headquarters is in Phoenix.
Hours
Mon - Sun Open 24 Hours
Extra Phones

Phone: (602) 258-3826

Phone: (602) 243-7786

Phone: (602) 338-9534

Primary Phone: (602) 243-7786

Phone: (602) 244-9000

Phone: (602) 232-4606

Toll Free: (866) 472-4497

TollFree: (866) 472-4497

Brands
mci
Payment method
master card, visa
Neighborhood
South Mountain
AKA

Supershuttle Transportation Systems

Execucar A Supershuttle Co

Execu.Car

Categories
Transportation Providers, Trucking-Motor Freight, Airport Transportation, Taxis, Limousine Service, Public Transportation, Transportation Services, Bus Lines, Buses-Charter & Rental

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01/05/2010

Overall
Take a cab

I live 15 minutes from the airport. I allowed 35 minutes to get there plus over 2 hours before my flight. The driver decided to save herelf a trip and wait for passengers scheduled for pick-up 35-45 minutes after my pick up. Obviously they weren't ready. Had my flight not been cancelled, I would have missed it, due to her lateness and checkin and security. I called to complain and reschedule for my new flights. No apology. I paid for another round trip. When I tried to use the return trip, I was told it was too late because they scheduled me for a departure and return ON THE SAME DAY. Again, no apology. I had to pay again at the airport. When I called customer service for a refund on the last return double billed trip, they were no longer able to find me on their system. They have previously had no problem, since I have used them frequently, many times with a problem. My advice is, find a friend to drive you or take a cab.

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