Shasta Pools & Spas
6031 N 16th St, Phoenix, AZ 85016
Phone: (602) 532-3745
Phone: (602) 532-3960
Phone: (602) 532-3887
TollFree: (877) 742-7821
No coupons available
Every phase of the pool building process was a nightmare. Alot of sales and a lot of being lied to at every step. Unbelievable how bad they've been. They ripped out our cable TV , Sprinkler timer wires from wall , hit the roof with tractor. Bait and switch sales. lying to go with certain options over others. If they are going to lie they all need to be on the same page. Shasta Pools is the worst company I've ever done business with. I will be filing a complaint with the BBB and AZ Contractors.
Shasta went to the extreme to make sure that we are always informed of what was going on at every step in the process. Having a construction customer service rep to be your "single-point-of-contact" really helped in making sure that we didn't feel "lost" or left our of the process. We never had to try and figure out who to call to ask questions. The people we worked with made all the difference (especially Lindsey!). Any process that is as involved as building a pool is going to have some issues. What made us so pleased with Shasta was how Shasta handled those issues, it was done professionally and they made sure that we were informed up front and satisfied with the final result. We love our Shasta pool!