7000 N 16th St, Phoenix, AZ 85020
Phone: (602) 997-5680
Fax: (602) 870-9213
Fax Number: (602) 870-9213
Specialties: Extensions, Asian Hair, African-American Hair, Perms, Curly Hair, Coloring, Kids' Hair
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
By Appointment Only: No
Good for Kids: Yes
No coupons available
2 weeks ago we drove 30 miles for a consult for a cut; bleach and color. Today we went to the appointment to get the above done. Halfway through the bleaching process the stylist informed us she would not have time to put the color back in. So my daughter left with half yellow half white hair. I've never been so disappointed in a business before. To to it off they charged 200.00 for a cut and bleach only. Not only will we never return. I will advise everyone I know not to go there.
I'm visiting from out of town and found the salon using the YP since it was so close. Called ahead, wash and style, same day. No problem. Space is very relaxing and dressy chic. Emily did a fantastic job explaining the products she uses, taught me about curling with the round brush, and kept me pleasantly entertained. My long hair was shiny, curled and So on trend. I highly recommend. Hope you have a great service there too!
02/16/2012Provided by Citysearch -
I just called to make an appointment with my very Favorite Hair Dresser of all time. Ive been out of work for ages and havent been able to afford to see her, but I FINALLY have the money so I call to book a hair cut only. Imagine my surprise when I was told I had to supply a credit card number to hold my appointment...... WHAT? This is not a hotel, or a cruise, its a hair cut. Im highly dissappointed and will NEVER spend another dime there again.
11/16/2011Provided by Citysearch -
Lila has been doing my hair since 2002! Every time she does my hair it's a work of art. My highlights and style are always perfect. I continually get compliments wherever I go. I am a lifetime client. I love the products - they keep my hair healthy and shiny. Lila is very knowledgeable and professional !
03/06/2011Provided by Citysearch -
I was on vacation and found this salon by my resort in Central Phoenix. Admittedly, I took a chance not being from the area but reviews of the salon seemed alright. Yes the receptionist glared at me in a rather unfriendly tone but Lauren was amazing with my wax. She took her time but was also thorough (using tweezers and additional wax to clean up) and quite painless. She's was very sweet and down to earth and really did a wonderful job. Price was a bit high but well worth it for great service and technique. Although I'm not from here I would definitely come back.
Pros: Awesome technique, painless, thorough
Cons: Receptionists not the friendliest, price
11/22/2010Provided by Citysearch -
This salon is by far the best salon I have ever been to. I've been coming here for years and don't plan on straying. Stephanie is the best stylist! She does beautiful colors and cuts that always receive compliments. I have sent some friends over to her and they love her too! Although I mainly just do hair here, I have also had a great experience getting my brows done and unlike some previous comments below, I think this establishment is always clean and by no means ""trashy"". I completely disagree with that...this is an upscale full-service salon. I would highly recommend trying this place out. :)
08/14/2010Provided by Citysearch -
I'm in search of a new salon and in my attempts to find one I gave Salon Surreal a try. What a lackluster experience! I pulled into the center where it is tucked away in a back corner next to an empty restaurant and a bunch of other unoccupied store fronts. I stood at the front desk waiting to be checked in while both receptionists sat with their backs to me looking at their phones and chatting away. Finally the dark haired receptionist with glasses turned around and without any greeting snapped, ""Who are you here for?"" I must say it was a welcome greeting pleasant enough for the DMV. I managed to find a glass of water and the restrooms on my own. Scoping out the place on the way back to the waiting area I would describe it as a maze of garage sale type decor. Maybe an attempt at an ecclectic design. Kinda old, kinda dirty, and not relaxing with the low roar of gossipy stylist wearing torn up jeans and shorts with flip-flops. My stylist was pleasant and gave me a nice scalp massage with the shampoo. Overall my haircut was what I asked for. A simple trim, but really I recieved no feedback from my stylist when I asked if she had any suggestions for adding some body to my hair. Basically the cut was cheap and so was the atmosphere. I thought that a Four and a half star rating on Citysearch would deliver more than a rude receptionist and a trashy salon. This salon really offers nothing to ""Wow"" a girl!
07/18/2010Provided by Citysearch -
I have been to many salons in Phoenix and I was truly disappointed by this one. The receptionist was busy gossiping with another stylist when I walked in. I used the restroom which was the cleanest part of this establishment. I made an appt. for a profession spray tan with Kari. The spray tan room which I was taken to was a complete joke. It was way too small for the girl to even spray me comfortably. It had stains all over the place, it was dirty and smelled horrible. I felt sorry for the girl who was spraying me because she was so embarrassed and told me the Manager wouldn't change the room even though she had repeated requested it. I could not believe that a salon would even offer a service in such a disgusting room. I wanted to leave but I really needed the spray tan so I didn't run out. If you want to go to a dirty salon this one is for you. The rest of the salon was busy but I don't think I would ever go back there for any service. Its way to crowded and cluttered for my taste.
05/06/2010Provided by Citysearch -
I read really good reviews about this place so I decided to try it out.HUGE MISTAKE!When I called to scheduled my appt. the receptionist told me the stylist was really good,she had 4 years of experience and thats who does her hair,made her sound great.OK sounds good so far.Once I was in turns out she only had 2 years of experience.Not a big deal.The color turned out good but WOW did she mess up my hair.Its probably one of THE worst haircuts Ive ever gotten.I didn't complain to a manager because this stylist was really sweet and nice.But she used everything on my hair, a razor, then one of those scissors with teeth, and point cutting?She kept on asking me what I didnt like about it, but come on, If she were to have a Portfolio of her work she sure as heck isn't going to put a picture of me in there! Can't say all of them are like that but this one scared me from ever going back there.
08/27/2009Provided by Citysearch -
I met Francesca on an airplane, flying home from vacation! Talking to her for our whole 4 hr trip she informed me she did hair at a salon that happened to be only a few miles from my home! I have been a little reluctant in the past to strangers and my hair. Seeing that she was so kind when we spoke I decided to give her a try! I've never made a better beauty decision in my life! Just as she was when we met, Francesa greeted me with the most kindness! My hair has never looked better! Not to mention the other services that Salon Surreal has to offer! Its a one stop shop! I was able to get my eye brows waxed along with a medi/pedi (all that I regretfully had put off for several months)! I could not ask for more! I'll be a life time client for sure!
08/12/2009Provided by Citysearch -
I had never gotten a facial before I went to Ginger. Now I go every month! She is amazing!! She makes me completely relax and feel no stress for the whole hour. She is someone that makes you feel so comfortable and a great listener. She is really easy to talk too. When I leave my face feels WONDERFUL!! I recommend her to everyone I talk too!!!
06/25/2009Provided by Citysearch -
I recently moved to Phoenix from Chicago and have been terrified to begin working with a new stylist. Jessica @ Salon Surreal was recommended to me by a friend and I absolutely love her! She did a, amazing job with highlights, lowlights and cut. She really cared about what I wanted, listed to what I had to say, and did an amazing job with my hair! I found my new long term stylist and she made is so easy for me!
05/05/2009Provided by Citysearch -
As a guy it is pretty difficult to find a place that can give you a good price on a haircut and some great styling beyond the typical barber shop flattop.
This is the place, everyone at the salon is friendly and the facility is great as well. Alex has been doing my hair there and she is great, able to do exactly how I request and skilled enough to where I can suggest an idea for her to run with. I always come away with something new and awesome and I can highly recommend the personal service she provides.
04/19/2009Provided by Citysearch -
Jennie is the best. She really listens to you and gives you exactly what you want without pressuring you to do what SHE thinks will be best for you. If you do want advice, she is very talented, so do what she suggests and you will be very happy with the results!
03/27/2009Provided by Citysearch -
For her to understand exactly the hair cut I wanted and to make it a reality made my experience at SS so much better. All of the compliments and attention I received after my SS experience made me so happy. I have tried so many different salons but could never find the right hair dresser who would take the time and listen to my hair needs. Stephanie not only put a lot of effort and detail into my hair-cut, but also made me feel so much younger.