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(480) 706-2020Visit WebsiteMap & Directions16515 S 40th St Ste 111Phoenix, AZ 85048Write a Review

More Info

General Info
Our eye care center in Phoenix was established in 2000. Primary Eye Care Center of Ahwatukee have quickly grown into one of the most successful independent optometric practices in the country. Our goal is to ensure Primary Eye Care Center of Ahwatukee provides all of your familys eye care needs for life. Call our optometrist for comprehensive eye exams, contact lenses fitting, ocular diseases management, eye emergency care and much more.
Extra Phones

Phone: (480) 759-0016

Fax: (480) 759-0016

Payment method
master card, visa, amex, cash, check, discover, all major credit cards, insurance
Neighborhoods
Ahwatukee Foothills, Lakewood
AKA

Ahwatukee Primary Care

Categories
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

By Appointment Only: Yes

Reviews

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BC
Bobbie C.

07/17/2021

Overall
Expertise
Facility
Professionalism

They’ve created my glasses wrong twice. It’s been over a month, they have my glasses and my $400. They refuse to provide a refund.

TE
Tina E.

07/30/2015

Overall

I have been a customer for about 10 years to the tune of about $100 a year. NO MORE. Recently, I spent over $800 on frames/lenses that were never correct. The office kept insisting I give them a try and get used to them. Dr. De Rubeis saw they were not placed correctly to my retinas, but I still could not see through them. They kept telling me to try, and not to worry, they would make them right. I told the office specifically I would try them, but did not want to keep getting pushed past a warranty. I was assured that would not happen. After headaches and nausea, and lost work productivity, I decided I had enough. I returned wanting a refund. The office manager did not even look at my file and said I was past the warranty. EXACTLY what I was worried about. After insisting they remake the glasses that are still not right, I discovered I was NOT over the warranty. The office manager just did not want to lose any money. I purchased nicer frames/lenses at a higher quality at a competitor and they fit perfectly, not a single adjustment. I can see clearly. Even after repeated requests, Dr. De Rubeis never had the professional courtesy to even call me to discuss. I guess keeping $800 means more than a longstanding customer/patient. BEWARE.

SF
Susan F.

09/16/2014

Overall

Staff is friendly and thorough, but delivery is atrocious. 4 Weeks to get glasses? Really??? When the glasses finally arrived the office decided to close for the week. I had to ask that the glasses be mailed to my office. Ridiculous. Absolutely horrible delivery process.

tmbrink97

02/20/2012

Overall
5 Star Optometrist

Excellent!!Very friendly staff!! Dr. Alex Smith is wonderful! My family has been going here for years.

Details

Phone: (480) 706-2020

Address: 16515 S 40th St Ste 111, Phoenix, AZ 85048

Website: https://www.primaryeyecenter.com

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