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(602) 254-6526Visit WebsiteMap & Directions2401 W Van Buren StPhoenix, AZ 85009Write a Review

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Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Primary Phone: (480) 447-1080

Primary Phone: (602) 687-9779

Primary Phone: (602) 467-3064

Phone: (602) 456-4453

Phone: (602) 257-8797

Phone: (480) 447-1078

Fax: (602) 257-8797

Fax: (602) 254-6526

Payment method
cash, amex, discover, master card, visa, all major credit cards, debit
Neighborhoods
Warren, Estrella
Other Emails

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Reviews

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JB
Jill c B.

06/03/2019

Overall

Two stars: 1) they're open, 2) they sell auto parts. Beyond that you had better be _*miserly*_ and NOT NEED to use what you buy. Their stated return policy is that you have the receipt AND the part not ever installed

GM
Gabriel M.

07/09/2018

Overall

Customer service was not bad but the part i bought was. Bought a radiator from their which lasted a month then the transmission cooler line cracked and got tranny fluid all throughout my cooling system, now i have to get a new radiator and spend more money to flush my cooling system. First and last time i ever buy a part from there.

TM
Tawnia M.

04/01/2018

Overall
Expertise
Selection
Service

There always the best along with the best price.

SB
Sophie B.

10/27/2016

Overall
Expertise
Selection
Service

Great quick service, awesome manager that helped me out, I'm now a loyal customer! Thanks a lot! Will be returning for future purchases!

AS
Anna S.

01/06/2016

Overall

I am a single mom on a limited budget and needed to purchase a Fuel Pump to fix my car. I called several parts places to find out pricing and I choose a brand common to most stores (Airtex). To my surprise I was able to buy the same exact part for almost half...WOW!!...this tells me how much the mark up is at the BIG parts places. I will forever be a loyal customer because I see this small family owned business is trying to sell parts for a small profit with great customer service...I cant go wrong.

rezmama

07/12/2013

Overall
Good parts GREAT service

We live in Tube City made the trip to this store to buy one thing after talking to Robert a parts man found out we had a different problem he could have made a sale and keep going we went there looking to buy a $169 starter and only send $28 fix are truck this guy took his time to help us you can't find service like this any more

g_babyy

10/07/2012

Overall
Sold us an alternator, and whe...

Sold us an alternator, and when I tried to exchange the 120 amp for the 90amp, because the 120amp that they suggested was too powerful, they said could not accept the exchange because the part was not theirs. So basically the part they sold us, was not one of THEIR brands that they sell in the first place. I got ripped off 184 dollars because their employees did not follow procedure in checking the parts before they sell them and they probably gave us someone else's wrongful exchange, giving a brand new customer the wrong product- again not following policy and procedures. What professionalism!

dadawgx

04/07/2012

Overall
Long Lines.... Cheapest Prices...

Long Lines.... Cheapest Prices, and Super Knowledgeable Staff, Worth the wait for sure.....

migcan

12/10/2009

Overall
I have been shopping there for...

I have been shopping there for auto parts for 20 years. It's a small place with great service.

Details

Phone: (602) 254-6526

Address: 2401 W Van Buren St, Phoenix, AZ 85009

Website: http://pennypincheraz.com

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