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Greg Clark Automotive

(9 Reviews)

5838 N 19th Ave, Phoenix, AZ 85015

(602) 246-2881

CLOSED NOW
Today: 7:30 am - 5:30 pm
Tomorrow: 7:30 am - 5:30 pm
27
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Proudly Serving Central Phoenix with Reliability and Integrity for the Past 28 years

Business Description
Greg Clark Automotive specialists have been conducting business in the same location for going on 29 years now, operating out of an 8 bay repair facility at 19th Avenue and Bethany Home Road. Customer service is and always been the number goal of our business. Through the years Greg Clark Automotive Specialists has always maintained a high customer satisfaction index with AAA always above 93%. When you walk in our business we want you to feel comfortable with our staff as well as our recommendations. We will never perform repairs that are not fully explained to your satisfaction and approved by you the customer. We guarantee our repairs for 12 months or 12,000 miles and use only O.E.M. equivalent quality parts or better. Our technicians are ASE Certified and see 15 to 20 hours of update training annually. We have free customer shuttle service for your convenience and we can arrange for a rental car for extended repairs. We are a 1 stop shop from complicated computer or electronic diagnose to tires, wheels and accessories. We are a AAA Approved automotive repair facility in high standing as well as a AAA Emergency Services provider through our sister company Clarks Family Towing. We can pick you up when you're broke down, get you back home for your busy life, perform a quality repair on your vehicle and pick you up when it's finished.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Brands
Acura, Audi, BMW, Chevrolet, Chrysler-Plymouth, Dodge, Firestone, Ford, GMC, Goodyear, Honda, Hyundai, Jeep, Kia, Lexus, Mazda, Mercedes-Benz, Nissan, Toyota, Volkswagen, Volvo
Payment method
amex, check, debit, master card, visa
Location
Serving Central Phoenix at 19th Ave & Bethany Home - SWC - Easy Access to Light Rail System
Neighborhood
Alhambra
Categories
Auto Repair & Service, Tire Dealers, Tire Recap, Retread & Repair, Towing, Automobile Electric Service, Brake Repair, Engine Rebuilding & Exchange, Auto Transmission, Windshield Repair, Wheels-Aligning & Balancing, Auto Oil & Lube, Auto Engine Rebuilding, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Alternators & Generators-Automotive Repairing, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Radiators Automotive Sales & Service, Brake Service Equipment, Automobile Parts & Supplies, Automobile Accessories

COUPONS & DEALS

No coupons available

Reviews

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Gil P.

12/30/2016

Overall

Took my 98 tahoe in talked me in to doing the job for 700 dollars a.c. worked good for like a month started throwing hot air went back told me their was a leak some where that the leak wasn't their before or was a slow leak told me for 1000 dollars more they would fix it don't recommend this to nobody took it to another shop fixed the problem for 100 dollars yes 100 after they tried to take 1000 from me and now my a.c. works GREAT don't go their try another spot before you say yes

Toni R.

05/12/2016

Overall
Professionalism

They broke a pipe off my car and didn't want to help me fix it I even told the owner I would pay half of it but he said he not going to pay nothing not cool at all they took A vantage of me because I was a female now I have to pay for something I didn't brake even the guy who work on the car said it wasn't like this when I came I would not bring my car back here ever again and if I was you I wouldn't either or less you want to pay for something that you didn't break

Review Image
lazlooz

07/08/2011

Overall
GREAT REPAIR SHOP! Had an emer...

GREAT REPAIR SHOP! Had an emergency (my air conditioning went out) and Greg Clark went out of his way to help me out. He arranged for me to drop my car off on my way to work and even helped me out with a ride. The air works great and I couldnt be more happy. Since they were honest with me...I do recommend them...

Jerry S.

07/08/2011

Overall
What a great place....This was...

What a great place....This was my second visit.....I am very impressed with Greg Clark. They have all my business from now on. Great to have found an honest car repair facility.

bcdtech

05/06/2011

Overall
AFTER COUNTLESS TRIPS TO THE D...

AFTER COUNTLESS TRIPS TO THE DEALER TO HAVE MY F-250 POWERSTROKE FIXXED, WITH NO RESULTS, I FOUND GREG CLARK AUTOMOTIVE. I DROPPED MY TRUCK OFF TO HAVE MY ISSUE WITH LACK OFF POWER AND SMOKING LOOKED AT. EXPECTING THE SAME TYPE OF MULTIPLE DAY RUN AROUND THE DEALER GAVE ME, I WAS SURPRISED TO GET A CALL BACK THAT DAY THAT THEY HAD DIAGNOSED THE PROBLEM AND HAD A PRICE QUOTE FOR REPAIRS. THEY ASKED IF THEY COULD REPAIR THE TRUCK AND KEEP IT OVERNITE TO CONFIRM THE REPAIR. THE NEXT AFTERNOON I PICKED UP MY TRUCK AND HAVEN'T HAD ANY ISSUES SINCE. THANYOU TO THE GUYS DOWN AT GREG"S.

tatum14234

05/06/2011

Overall
I LIKE TO TELL OTHER CUSTOMERS...

I LIKE TO TELL OTHER CUSTOMERS ABOUT GREG CLARK AUTOMOTIVE, I WAS FROM OUT OF TOWN AND MY CAR BROKE DOWN IN PHOENIX, I DIDNT KNOW WHAT I WAS GOING TO DO AND SO I CALLED GREG CLARK AUTOMOTIVE TO SEE IF THEY COULD HELP ME AND THE PEOPLE WERE SO VERY FRIELDLY AND THEY REPAIRED MY CAR . IF IAM EVER TO HAVE MY CAR BROKE DOWN PHOENIX I WOULD HAVE IT REPAIRED AGAIN AT GREG CLARK AUTOMOTIVE BECAUSE THEY ARE GOOD AND FREINDLY POEPLE THAT WORK AT THAT BUSINESS.

popapotemus

01/04/2011

Overall
Dishonest

I went to this shop to have them look at my 1977 Oldsmobile Cutlass. It wasnt giving me the Uumph that it used to give me so I wanted to have it looked at.



I let them keep the car overnight to look it over, and they called me the next day with a really big list of leaks. Just leaks so i was okay with it. The main leak that they said needed to be fixed immediately was my head gaskets. I paid them $700 to do the head gaskets and when they finished they told me they located a hairpin crack in my block and that it could be as much as $4000 to fix it. I drove home and within 3 days the car began to leak like I have never seen it leak before. Pissing Oil!



I parked my car so I wouldnt damage it and I didnt have $4000. My car stayed parked for 1 year and 6 months while I saved up my money. I called a differant mechanic to just get the car started for me, and he took a look at the engine and found that (1) my head gaskets was installed incorrectly, (2) the right valve cover was bent, and (3) there was no crack in the block, they just left the screws loose on the valve covers.



This is totally unfair to the average consumer that knows nothing about cars. Always get a second opinion. I cant say the entire shop is fraudulent but at least the mechanic that looked at my car is a dishonest thief and I will never go to this shop again and I will never recommend this shop to a friend or enemy.

claimed iconBusiness Response05/06/2011

THERE IS MORE TO THIS STORY ,FIRST THE COSTOMER NEVER HAD VALVE COVERS REPLACED AT GREG CLARK ALONG WITH THAT OWNER NEVER APPROVED A PROPER DIAG, THIS IS WHAT HAPPENED. OWNER CAME IN AND SAID MY CAR GOT SO HOT IT DIED ON THEM BUT IT RE-STARTED A WHILE LATER, SO THAY DROVE IT IN,THAY ASKED,CAN YOU TAKE A QUICK LOOK AT IT , SO WE DID WE FOUND THE COOLING SYSTEM EMPTY AND A COOLANT HOSE HAD CAME OFF, SO WE PUT THE HOSE BACK ON AND FILLED THE SYSTEM. THE CAR STILL RAN HOT, WE RECOMENDED TO CHANGE THE T-STAT OWNER DECLINED. A FEW DAYS LATER THE OWNER CAME BACK UPSET THAT THE CAR WAS STILL OVER HEATING,WE SAID YES YOU DECLINED REPLACMENT OF THE T-STAT. OWNER STATED THAY HAD NO MONEY AND THAT THAY WOULD TAKE IT HOME AND SAVE UP .A LITTLE WHILE LATER, WE SAW THIS ON THE WEB WE ARE SORRY THE CAR NEEDED SO MUCH WORK, BUT PLEASE DONT BLAME US FOR THE DAMAGE, BECAUSE THE OWNER DECLINED PROPPER REPAIR AND CHOOSE TO DRIVE THE CAR WICTCH CAUSED MORE DAMAGE.ALSO PLEASE CALL US IF THERE IS A PROBLEM WE HAVE BEEN IN ON THIS CORNER FOR 30YEARS NOT BYE RIPPING PEOPLE OFF.WE ARE NOT PERFERT ,BUT WHEN WE MESS UP WE WILL FIX IT

This listing has been claimed by a business representative.
insomniaphx

05/21/2010

Overall
pirates!

I had them perform some repair work for me, and I found the quality of their work truly pathetic.

These 'mechanics' butchered my exhaust system, and sent the vehicle back out with the oxygen sensors unplugged, and coolant left nearly 1 gallon low.

A return visit to address the oxygen sensors resulted in them trying to sell an additional $260+ dollars to repair something that was working when I dropped it off. The torch-job they did on the exhaust may have fried this sensor.

On this visit, they didn't even manage to properly close the hood of the vehicle! Luckily, I noticed it and closed it before it flew up in traffic.

Save yourself the grief, and take your car someplace else.

But hey, they were very polite! And that earns one star.



---former customer---

claimed iconBusiness Response05/06/2011

THANK YOU FOR BRINGING THIS TO OUR ATTENTION.WE THRIVE TO PROVIDE OUR CUSTOMERS WITH THE HIGHEST QUALITY AUTOMOTIVE REPAIR.WE HAVE MADE MANY CHANGES TO OUR QUALITLY CONTROL GUIDELINES AND POLICYS BEGINING WITH NEW MANAGEMENT AND HIGH QUALITY TECHNICIANS. WE HAVE BEEN ON THIS CORNER FOR OVER THIRTY YEARS, NOT BY RIPPING PEOPLE OFF. WE ARE NOT PERFECT AND WE WOULD APPRECIATE THE OPPORTUNITY TO PROVE TO YOU OUR COMMITMENT TO EXCELENCE.

This listing has been claimed by a business representative.
redodgebrat

07/02/2008

Overall
Excellence...and then some

Everything about this place is wonderful. Mike and Champ go above and beyond, making sure that the customer gets what they pay for. Customer service and vehicle service are exceptional. Any time my vehicle needs serviced, Greg Clark Automotive will be my one and only stop.

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