Gourmet House of Hong Kong
1438 E Mcdowell Rd, Phoenix, AZ 85006
Phone: (602) 253-1870
Fax Number: (602) 253-1870
Parking: Lot, Free
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Asian, Caterers, Chinese
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
No coupons available
I went to this restaurant today with my family to celebrate my moms birthday. We ordered the food the lady was terrible, just like the food there is very little portions and the food has no taste to it. The owner was very very rude. I ask a question and she was very disrespectful and disregarded my questions. I will never, ever eat at this place again. Shame on you lady that owns this restaurant. You need to learn better public relations.
TERRIBLE! Avoid this place! This place is a dump.
The Gourmet House of Hong Kong has disgusting food, a dingy, dirty interior, and extremely poor customer service. The food is by far the worst Chinese food I’ve had in my entire life. It was so bad, it was totally inedible. I ordered take out wonton soup and green curry chicken. When I got home and opened the chicken curry, I found a fist sized ball of gristle and the broth was foul smelling and very watery. The chicken itself looked grey and appeared to be bad. The vegetables were so over cooked they were falling apart. The whole dish looked and smelled very old. The wonton soup was supposed to be full of fresh vegetables, but there was only one snow pea and a few pieces of old wilted cabbage and 2-3 carrots for a large bowl. I was afraid to eat any of it because I didn’t want to get food poisoning, so I called and told the manager that I wanted to return my order. I explained that I had not taken one bite and would show that to her when I got there. A few minutes later, I returned to the restaurant and showed them the food. I pointed out the huge ball of gristle and the skimpy wilted vegetables. However, the owner and manager did not care. They did not apologize and the owner had the nerve to ask me where her rice was. I tried to express my concerns and showed her the food. She told me she “didn't care” and asked loudly "Where’s my rice!” over and over. Their reaction was unbelievable. I guess the locals have learned to avoid this place like the plague. They never have any customers. The two times I’ve been in there during the dinner hour, it has been totally empty and every time I drive past them, the parking lot is vacant. Bottom line, with tons of other great restaurants competing for your business don't bother wasting your time and money with this place when there are plenty of other FRIENDLY Chinese places that will actually appreciate your business and treat you like a valued customer.
11/02/2006Provided by Citysearch -
The Gourmet House of Hong Kong should be condemend. The place resembles a demilitarized zone ala Leather Faces' birth place. Beautiful flat screen tv's might throw you off, but you realize they were probably stolen off a Best Buy truck. Or, they used all their funds to purchase televisions instead of spices because they use 0 spices in the dishes. However, if you get a little pinch of taste it reminds you of a bum's nut cheese. At one point, upon viewing our ""Alpoesque"" lunch, my buddy commented, ""I wouldn't eat that if I were you."" A dead, glazed stare followed. I failed to heed his warning and tasted the beef and broccoli. Immediately, my stomach seized, eyes watered...was this the end? I didn't collapse from the ""diseased bile"" I just put into my mouth, but I came to a startling conclusion. ""This is the worst food I've ever eaten."" Like licking camel feces out of a dead man's trench coat. And then it was back to no flavor. Thank God. We both stopped eating soon after. ""To go boxes, sir"" a burly Latino man kindly asked. I hesitated, cocked an eye at my poisened partner and said the unthinkable, ""Sure, why not."" The truth was if I was able to get the leftovers to a nuclear waste dump quick enough I might save the city. We didn't make it. The car ruined. My head aches. My friend hasn't been seen from since. He probably drowned in his own regurgitation. To be perfectly clear, for those adventures out there, stay away from the sesame chicken, lo mein, broccoli beef, egg rolls, veggies, and anything else that comes out of the kitchen. I can't forget the burnt fortune cookie for dessert. It fell out of my mouth on my plate like it was a cyanide capsule. By the way, the fortune read: ""Trixie, $45 dollars, 1/2 hr of fun."" I looked over my shoulder, stumbled out of the establishment...that was 1 hr ago. I need a doctor.
05/24/2006Provided by Citysearch -
I've been looking for the best egg foo young in Phoenix, and I have found it! The portions are huge and worth the price, which is cheap in comparison to other places that are mediocre at best. The satay frog legs are to die for! Both the frog legs and egg foo young are fried but amazingly not greasy at all. How do they do it. Find out for yourself! Two thumbs way up!!
01/12/2004Provided by Citysearch -
This place is really a lunch bargain. You can get a plate with rice for less than $4. For some reason though, I always get the same dish - Kung Pao Chicken. It's different than all others I have tasted and it is the best. It has plenty of tender chicken, peanuts, spice and a touch of vinegar.