Fair Exchange Auto Sales
1550 E Bell Rd, Phoenix, AZ 85022
No coupons available
I recently bought a 2007 Tahoe from them and Noel was the sales man. He was amazing. Very fast very professional. The owner Mack was very accommodating. On top of the 15 day warranty that is standard he gave me a 3 month warranty with no push back, plus repair promise. Everyone there was courteous! I will definitely be sending my referrals over to Noel!!!
I am currently in touch with Channel 12 Call For action. My name is Deborah Foster and my grandson Michael Hoze , purchased a car about 1 1/2 months ago and it needs over $2,000. worth of repairs and we took it in for five days and the owner Mack is telling him to return it once again and leave it for 3-4 days for more repair. Michael put down $500 and gave them a 1999 trade in vehicle and this is the service they give. Unacceptable. Plus I have 2 daughter that purchased cars from the Son of this company and they had no issue ,but the new owner Mack (dad) is rude and just flat told me the car only had a 15 day warranty. I have purchased many cars and I have never seen anyone treated this way by a dealership that a family has already endorsed with purchases. We will turn this car in because it is not safe for my 18 year old grandson to drive. Never use this company because Mack is mean and unfair.
I wish I too could give this business a -5 star rating
I agree with others who say to STAY AWAY. They will sweet talk you in order to make a sale and then avoid you after they have your money. We took them to court in hopes of getting reimbursed for repairs we believe were caused by their uncertified mechanics. We didn't get the judgement, but we did at least have our car fixed by reputable mechnics so we know our car is fine. We will NEVER buy from them again as they were clearly doing the least they could until the AZ 15day/500mile warranty ran out. Their idea of ethical business is not of most reasonable people.
I would warn anybody looking at this place for a car to go elsewhere. I'm with other reviews...YOU HAVE BEEN WARNED!
I was discouraged by another car dealership across the street then we came into fair exchange Auto Sales and everything changed we got a car that we really liked everybody was really good to us went out of their way to make it happen for us I highly recommend their exchange auto sales for anybody who is looking for a vehicle
10/27/2011Provided by Citysearch -
If i could rate this dealership a negative -5 star rating then i would have no problem doing so. With my vehicle warranty approaching an end, i have spent these last two weeks driving around with my engine light on and have wasted my cell phone minutes trying to set up a date to have my car fixed. Mac Sosa is a sweet talking gentleman who will tell you anything to get you into a devils compact with Westlake Financial and the Fair Exchange Dealership. They have done nothing for me or my car besides use my hard earned gas money and valuable time to sit out my warranty IRONIC (for a little dealer with a big heart). In fact their heart is like that big red hearted balloon, patched up and dirty that needs to be tied down otherwise it would float away with no remorse. However, Be Aware that there are 2 Mac's Junior/ Senior , but they are both money hungry Sosa's who will tell you anything to get you to walk away with and unfair exchange. I traded in a Jeep Cherokee worth 5,600 and they gave me an impala that had a ashtray full of cigarette ashes, and had no rearview mirror. Please DO NOT WASTE YOUR MONEY BUT MOST OF ALL YOUR TIME ASSOCIATING WITH THIS DEALERSHIP AT EITHER LOCATION AT VAN BUREN/ OR BELL ROAD........- YOUVE BEEN WARNED