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Camelback Hyundai Kia

Map & Directions
(49 Reviews)

2223 W Camelback Rd, Phoenix, AZ 85015

(602) 249-1133

OPEN NOW
Today: 7:00 am - 6:00 pm
11
YEARS
IN BUSINESS
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Hours

Regular Hours

SunClosed

Extra Phones

TollFree: (800) 284-2548

Brands
Toyota, buick, chevrolet, chrysler, ford, mercury, nissan
Payment method
master card, visa, check, financing available, amex, discover
Neighborhood
Alhambra
AKA

Cambelback Hyundai & Kia

Cambelback Hyundai

Categories
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Accessories, Brake Repair, Towing, Tire Dealers

Reviews

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Maggie A.

08/09/2016

Overall

We bought a 2016 Elantra they do not honor our warranty they are frauds!! The front panel underneath the car fell of and got wrapped up in the tire and they claim it was our fault even after Hyannis themselves said it was covered

Patricia D.

01/16/2016

Overall

I went onto the Auto Trader website on 01/14/16 and saw a 2016 Hyundai Accent stock # H10707 VIN: KMHCT4E1GU96088 for sale at Camelback Hyundai advertised for $8,425.00. I used the Auto Trader "Email this seller" with my interest and also called and scheduled an appointment with Sam, salesman for 01/16/16, letting him know the exact car and price listed on Auto Trader. I went in and took a test drive and was told that Auto Trader made a mistake and the actual cost was $15,000. I had made a copy of the ad and brought it with me. They tried to sell me the car for $15,000 and would not make good on the ad price listed on Auto Trader. I even offered to pay $2,000 more than the advertised price but they would not make a deal with me. I wasted over 3 hours of my time and feel that they should have accepted the fact that I had the posted price in writing and should have honored it. I walked out without a car and very dissatisfied with this dealer!

Mike H.

10/02/2015

Overall

The sales and finance staff are nice and friendly. This should have been a sign. I had to resign the paperwork for my car multi times. Each signing brought with it a higher interest rate. 2 or 3 weeks after originally signing, they finally found a lender. The car is 3 years old, $15,000 financed. I immediately need to replace the tires, approx $450, the brakes need replacing and the a/c blower motor is going out as well. The dealership said they will look at the a/c but they will not fix it. The need to replace the tires is partially due to the poor quality previous alignment job. The dealer agreed to re-align but not until after the loan is funded. Now that I have called the lien holder and confirmed that the loan has funded, (the dealership never called to inform me), I will attempt to get the alignment through the service department. The person that helped me in finance, set me up on a bi-weekly payment plan, which is awesome and makes sense as it reduces interest and pays off the loan early. However, he failed to disclose that I would be making a double payment within a one month time frame. $433, two weeks later $215, two week later another $215.



In total, I spent around 16-20 hours in this dealership. Most of the time was spent waiting and the staff not communicating what was going on.



It seemed as if the car I drove home was the only car that they wanted to show me, it was also the first car they showed me. I insisted on driving one other car. Immediately after the test drive, the dealer insisted that we keep talking about the first car they showed me.



Nothing like grabbing all of your spare change for a down payment, then having to do it again to make repairs to a freshly financed $15,000 car, and then doing it one more time to cover the first months payments.



If I were to do this process again, there is no way I would accept this car in its current condition, I would have walked away when they were not able to find a lender on the spot, (they said that's normal, but truth is, every other dealer will know your lender before you walk out the door). and having to sign multi times, not very professional. This is far from being the first car I have ever financed, this was not a normal experience.

joshhpkns

02/28/2013

Overall

Fantastic dealership at Nick Mayer Hyundai...Sonata is one of the safest and budget-friendly cars out on the road today, and fortunately for us, Nick Mayer carries it!!

riddings

07/31/2012

Overall
Worse car dealership ever. Fro...

Worse car dealership ever. From the very beginning, the deal had caution flags. Price negotiations were a typical car dealership cliche... The sales person (Ben) went back and forth from the finance manager playing with numbers but never really moving off the bottom line. As I got in my car to drive away the general manager (Todd) came out, to say, What can we do to get a deal done? He even promised to breakup my down payment, hold it for 30 days, whatever it took... I called the next day to inform Todd, I d accept his deal if he held my down payment for 30 days... He said great and he d have the car delivered as soon as Ben got in. Since we were having this conversation in the morning, I assumed the car would show up during daylight hours - no, it showed up at my door at midnight... The reason they claim they showed up so late was because the car was stuck in service. Ben said, We want our cars to be perfect on delivery... However, the vehicle was delivered to my house with the upgraded wheels that didn t belong on the vehicle (I wanted the OEM wheels) and nothing was done to the vehicle. The engine oil was filthy, the power steering fluid was low and filthy, radiator fluid was clean but low, windshield wipers were worthless and falling apart and a few pieces of small trash that I noticed the evening of the test drive were still in the exact same spot. What did the service department do?? The sales contract(s) Ben came to my house with were different than the price Todd and I negotiated. Thankfully, I kept the print out Todd gave me so I could show Ben the price Todd and I agreed too. Also, note, I said sales contracts, as in plural. It seems one of those sales contracts happen to have the upgraded wheels on them... They wanted me to sign both... Which is weird since I already had approved financing elsewhere. But because of the Patriot Act they needed me to sign the contracts with my personal information on them... Remember, that down payment they were going to hold, that even when handing the check to Ben I confirmed they were going to hold it, he claimed to make a note of it... Yeah, that check posted and cleared my account 2 days later. Since this deal, Nick Mayer Hyundai has posted three (3) inquiries to my credit report - moving my credit score down 15 points. Why would they pull my credit report 3 times after the deal was done and they had already cashed my bank financing check? I asked Todd during our phone conversation today, he said he didn t, they wouldn t, then before even ending the sentence claimed it was to get me a lower interest rate... Lower interest rate?!? We want those wheels! So Nick Mayer Hyundai delivered my car with upgraded wheels I didn t want and that they were supposed to remove before delivery... When they delivered the vehicle, Ben apologized and promised they would come to my house and exchange them - keep in mind, I live 3 hours from the dealership! Since the purchase, we ve even made two appointments for them to exchange the wheels, to date, they are a no show, both times I took time away from work to accommodate them. Today, 2-months after our deal, they called to schedule another exchange time as if the other two they blew off didn t count... Really?!? The two points everyone should know about this dealership is they ll say one thing while doing the exact opposite - they do it so often you re left thinking they do it on purpose. And two, don t expect them to call you back because they won t.

daisy674

05/03/2012

Overall
This was one of the better buy...

This was one of the better buying experiences that my wife and I have been through. We felt the price was fair, better than the local dealers.We will recommend Nick to anyone looking for a great purchase on a new vehicle.

regina673

05/02/2012

Provided by Citysearch - 
Overall
Let's face it, buying a vehicle (new OR

Let's face it, buying a vehicle (new OR used) can be a stressful situation, my salesman was so easy to work with.I test drove, purchased and took my new car home with in hours. What a wonderful experience.

salvatore363

04/22/2012

Overall
Everyone at this dealership wa...

Everyone at this dealership was exceptionally friendly and willing to help you in every way. I felt like I was really taken care of and would recommend anyone interested in buying a car to stop by Nick Mayers!!

fireball34

04/22/2012

Provided by Citysearch - 
Overall
The staff was very polite and

The staff was very polite and efficient. We knew what we wanted and they did not waste our time. This is my second experience with this dealership and both have been positive.

karen4848

04/10/2012

Overall
Sales staff was very helpful. ...

Sales staff was very helpful. I came to the dealership with a vehicle in mind and a trade proposal. All expectations were met to our satisfaction. Great experience all round.

pippylee89

04/10/2012

Provided by Citysearch - 
Overall
The customer service at Nick Mayer is

The customer service at Nick Mayer is wonderful,Everyone was friendly and they helped me get exactly what I was looking for. They helped me through the loan process and spent a great deal of time taking care of me. I love my new Hyundai and I wouldn't trade it for anything else.

jack890

04/06/2012

Overall
Great guys...very friendly and...

Great guys...very friendly and helpful. I would recommend not only the dealership but this team to all my friends. Love my new car!

brenda7383

04/05/2012

Provided by Citysearch - 
Overall
Each time I have visited the service

Each time I have visited the service department, I was made to feel as if I were a ""special"" customer. The friendliness of the staff, car wash and extra treats helped make the wait less stressful.

sandy7252

04/01/2012

Overall
I would recommend this dealers...

I would recommend this dealership. The fastest trip to the car dealership ever. i walked in, liked what i saw, and and drove home in a very nice car. at a great price.

maggiemay6363

04/01/2012

Provided by Citysearch - 
Overall
My husband and I went to the Hyundai

My husband and I went to the Hyundai dealership just to check out our options and left with a great car at a fair price.They made the car buying experience a great one for us. There was no haggling or arguing over price, they were very fair and honest. They went above and beyond to make sure we were satisfied.

jackson893

03/25/2012

Overall
We went to the dealership with...

We went to the dealership with a pretty good idea of what we were looking for. We brought our kids with us to get their input on the test drive.the salesperson, paid attention to our reactions, and tried to help us all get what we wanted,and by the end of the day we ended up getting the perfect car for our family!!

nathan7383

03/24/2012

Provided by Citysearch - 
Overall
I would recommend he entire dealership

I would recommend he entire dealership based on the knowledge and assistance shown throughout the my entire car buying experience.We will be going back to the dealership for service, and recommending them to all of our friends and family.

fisher847

03/20/2012

Overall
The quality of their work was ...

The quality of their work was fantastic, customer service and friendliness was wonderful. Gave me a great deal on my trade in, They put me in a beautiful new car. The transaction was smooth.