More Info

No Credit,Bad Credit-No Problem! We Finance You!

General Info
Over 150 Late Model Cars, Trucks, Vans & SUVs with Warranties. Low Payments & Low Down Payments. Trades Accepted. We Structure the Payments around Your Budget. On The Spot Cash For Your Vehicle. Major Credit Cards Accepted. Family Owned Business Since 1982. We Finance Your Future, Not Your Past. No Credit / Bad Credit No Problem. Visit our Website at www.buenousedcarsinc.com to view our Latest Inventory and Apply for Credit
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Brands
Honda
Payment method
amex, discover, master card, visa, check, debit
Neighborhoods
Central City, Eastlake Park
Accreditation

Automotive Service Excellence

Better Business Bureau

Categories

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
DC
Dean C.

11/24/2014

Overall

Everyone is nice and helpful. Cars in here are worth getting, most of all i can say I am happy and grateful i got a car from you guys.

CT
Cy T.

11/17/2014

Overall

Two years ago I needed a car really bad!! A friend of mine told me about Bueno Cars. Well finally after two years I made my last payment and over the weekend I got a call telling me my title was ready. I want to thank all of the people at Bueno Cars, they have been nothing but wonderful and I always felt welcome. The staff in the office always had a smile on their face, every time I called they always knew who I was and took care of whatever I needed. I really like their service and I know the next car I get, I would not think twice to go see my friend at Bueno Cars. If you are looking for a reliable and wonderful people as well as a great car please go to Bueno Cars.

MB
Mike B.

11/06/2014

Overall

Very kind customer services. Very easy to work with, i appreciate the experience.

cinsua

05/07/2013

Overall

If I didn't have to select a star, I wouldn't.

Don't ever buy a car from there unless you have a experienced mechanic who can take the car on a test drive, look under the hood, check the motor mounts, A/C, heat, all major components. AND...if you have to leave the car for repairs, make sure you have a 2nd car or transportation to drive you back home and back to pick up the car because they DO NOT PROVIDE transportation. Even if you have to wait all day!

The very next business day after purchasing the vehicle, I contacted the dealer about the motor mounts. While waiting to go discovered the A/C didn't work and the back window got stuck in the down position. I eventually took it in to be repaired, when went to pick it up, I was basically scolded by the Office Manager.

I audio recorded the entire conversation as well. She told me they fixed the car but I would have to come back because they took parts off in order to get to other parts. She told me I would hear noise too but not to worry because it's from those parts. BUT...when I drove back home, I noticed the motor mounts had NOT been replaced! That was my FIRST AND MAIN COMPLAINT within the first business day after purchase!!

I HAVE EMAILED, TEXT AND CALLED THE OWNER multiple times. I have called the office manager who is also the scheduler who told me she would get back to me after talking to the owner, and still not one call back or an email. I have a list of dates of communication and it's sad that my car just keeps getting worse because they refuse to schedule my car to repair the problem they promised to.

According to my attorney they have a 2nd attempt to fix it and if they don't fix it, they have to give me a full refund within 14 days. THEY ARE AVOIDING COMMUNICATION. But...I can't just go in there because I don't trust they would communicate with me without it being recorded somehow.

THIS PLACE IS NOT A GOOD PLACE TO DO BUSINESS. Although...I have to admit, being that I'm such a nice person, the girls have all been very nice to me after one of my emails stating I recorded the conversation. They're just doing their job.



I can write all of this legally because it IS ALL TRUE!!! FACTS!

Details

Phone: (602) 254-6707

Address: 1247 E Van Buren St, Phoenix, AZ 85006

Website: http://www.buenousedcars.com

People Also Viewed