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Bill Luke Chrysler Jeep Dodge RAM

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(602) 249-1234

2425 W Camelback RdPhoenix, AZ 85015

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New Car Dealers, Auto Repair & Service, Automobile & Truck Brokers

(47 Reviews)
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Today: 9:00 am - 6:00 pm
Tomorrow: 10:00 am - 5:00 pm
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General Info
Bill Luke is a Chrysler Jeep Dodge & Ram dealership located in Phoenix, Arizona. We have over 2,300 New & Used Vehicles in Stock. We are Family Owned & Operated for over 90 years! Visit today and Experience the Bill Luke Difference! Located on I-17 and Camelback Road in Phoenix.
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: (602) 314-1556

Brands
Chrysler, Dodge, Jeep, Ram
Payment method
amex, financing available, mastercard, discover, visa, cash
Neighborhood
Alhambra
Categories
New Car Dealers, Auto Repair & Service, Automobile & Truck Brokers, Automobile Accessories, Automobile Body Repairing & Painting, Automobile Leasing, Automobile Parts & Supplies, Tire Dealers, Used Car Dealers, Used Truck Dealers, Wholesale Used Car Dealers
Other Information

Parking: Lot

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Reviews

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Joshua S.

01/21/2014

Overall
Terrible Service

I bought a brand new 2013 dodge dart here...it broke down THE NEXT DAY...they gave me a rental and stop returning my calls...they then told me that the car needed a new engine and I would have to get another car....when I went back in to get another car they wanted another $2300 down to get another dart....REALLY?...TERRIBLE

Overall

This place is the worst at underhanded back stabbing to sell a car. I was set this morning to go there and sign and drive as the sales person said. I get down there they backed out on the deal agreed apon. and I wasted my time now for todays. I would rather skip with a shopping cart than but a car from these lieing two faced people. I was in shock that they pulled this after being in the vally this long. They have no honor, no heart and no respect for thier customers. The back stabbers name was Buck Gasparian. Don't trust these people. After i got screwed out of my car they act it was all funny.

dlcurtis

09/01/2013

Overall
poor cuatomer service

Be carefull. They tried to tax us too much. They were going to give us a higher interest rate then we qualified for. Once you buy a car they don't care if you are happy.

brett.m

07/16/2013

Overall

I am 52 years old and purchased my first car at 16. I must say I have had some really bad buying experiences with salesmen and finance guys over the years. However, at Bill Luke my entire time with Rick and Eddie was amazing! Without a doubt the best time I have ever had making a large purchase. Bill Luke is lucky to have these two men working for them. I love my new Ram 3500 and so do a couple hundred people I work with. I've been recommending them to talk to Rick. My wife even have a good time. This is amazing I have never seen her laugh buying anything even closed to 40k. Thank you~ A new long Customer.

andee.h

07/10/2013

Overall

Our expierence was great. This is our 5th Dodge and this had been the best experience yet. They were very helpful in making us feel welcomed and most importantly, not pressured. They were upfront with us during signing papers with finance and did not make us feel like they were trying to get more money out of us.

annie.c

07/05/2013

Overall

Bill Luke continues to surprise me from the sales team, finance team to the service drive. I wouldn't trust to go anywhere else. They have always been up front and honest. I recommend to go there because I am a Air Force spouse stationed at Luke Air Force Base. They were great help with me buying a vehicle even with the complications of my spouse deployed overs seas. Thank you the extra care and attention to make this happen most painlessly. I would recommend them to any military member. Don't forget to check out Bill Luke's history on their website!

micheelee

06/13/2013

Overall

I came into Bill Luke as a co signer for my boyfriend who was purchasing a used vehicle. Our salesperson was Michael Murphy. Michael had made the buying process really wonderful! My boyfriend and I had gone to two other dealerships in the same day and the other two salespeople we delt with at the other dealerships were awful. Michael was a friendly face with a caring voice. My boyfriend purchased a vehicle and Michael worked closely with us to ensure the car payment was exactly what we needed/wanted. I loved the inside of the dealership as well. The all around glass offices make the building seem more open and friendly. Even the restrooms were nice!

adanmoreno

06/04/2013

Overall

over all I think my experience was very painless and very quick. I have had experiences buying cars where it takes all day. my purchase at bill luke took less than 3 hours from the time I pulled up to the parking lot. I would recommend them to anyone.

missshaw

05/01/2013

Overall

I choose to have Bill Luke detail my new Fiat Sport 500 which I purchased at their Fiat Tempe location. I am always pleased with the Detail Department's work and impressed that they listen if I request an area that needs more attention! Thank you for always making my ride looking like brand new!

Overall
Was ready to buy a car and the...

Was ready to buy a car and they screwed around by not getting back to me and jerking me around on the price. Would NEVER do business with this group -- EVER! These are the people who give used car salespersons a bad name. AVOID!!!!!

tomt501

03/15/2012

Provided by Citysearch
Overall
I purchased a new Dodge ram 2500

I purchased a new Dodge ram 2500 Cummins Diesel truck from Bill Luke Dodge and the engine light continuously comes on. I had to the shop 4 times in 4 months and it still comes on. I was told at the dealership it is OK to drive it with the light on, which I do not want to do, since I purchased it to haul horses. Is anyone else having this issue?

tomt501

03/15/2012

Provided by Citysearch
Overall
I purchased a new Dodge Ram 2500

I purchased a new Dodge Ram 2500 Cummins diesel and the engine light comes on all the time. I had it at the dealership 4 times and the light still comes on. I was told by Bill Luke Service Dept that it is OK to drive with the light on. I do not want to do, since I purchased to haul horses. I will not purchase another truck at Bill Luke.

arleenrodert1427

08/01/2011

Provided by Citysearch
Overall
Earl is very personable

Earl is very personable and understands what I am talking pertaining the care of my jeep. He also takes the time to explain to me what is being done to my jeep and always answers my questions to my satisfaction. He is a great person to do business with!!!

tiffaneyatzert1357

07/29/2011

Provided by Citysearch
Overall
I am happy with the service

I am happy with the service department and Cheryl in particular

karimaruebesand8056

07/28/2011

Provided by Citysearch
Overall
receive great service and attention

I have continued to receive great service and attention to my vehicle from my service advisor Greg. I will continue to take my truck to him for service. I appreciate his hard work and continued attention to detail over the two years or so that I have owned my dodge truck!

harriett3637

07/26/2011

Provided by Citysearch
Overall
I will buy from them again in the future

Was treated with the utmost respect during the buying process. Was given many different options to choose from with regards to financeing and was given excellent prices for other options that i chose to have in my financeing. I have had in for service and each time truck was done as promised. When i took it back because of a recurring problem they litterally went out of their way to get it fixed right. I will buy from them again in the future.

LeonieGrill

07/25/2011

Provided by Citysearch
Overall
I would recommend the dealership to anyone

The dealership worked with me to get the car that I wanted. They did response back to me on my emails. David worked with me to get the deal within what I wanted. The finance department was great also. I would recommend the dealership to anyone. They were very willing to help me from the time I got there until I took the car home.

MarnieAlthauser

07/20/2011

Provided by Citysearch
Overall
very organized

The buying experience was far less stressful than any other car purchase I have ever made. ( I've made lots!) So pleasant I went back two weeks later and purchased another for the wife. We bought Jeep Patriots. The dealership is very organized, and the service area is so clean you can eat off of the floor. I had brought a car there for bodywork after an accident 3 years ago, and recalled being impressed!

NicholeSpertzel

07/19/2011

Provided by Citysearch
Overall
they helped make the process smooth from start to finish

I went to Bill Luke to purchase a new Grand Cherokee. The sales department was very nice and courteous