In mybook® Pets Collection (edit)

Added to your pets collection.
Removed from mybook!

We took this business out of your pets collection.

Banfield Pet Hospital

Map & Directions
(2 Reviews)

17035 N 7th Ave, Phoenix, AZ 85023

(602) 942-4308

Today: 7:00 am - 7:00 pm
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

General Info
Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Regular Hours

Extra Phones

Fax: (602) 789-1326

Corti-Care, wellness
Payment method
master card, visa, amex, cash, check, discover
Deer Valley
Pet Services, Veterinarians, Animal Health Products, Veterinary Clinics & Hospitals, Veterinarian Emergency Services, Pet Specialty Services, Veterinary Specialty Services
Provided by


No coupons available


Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!



Provided by Citysearch - 

If you hate your pet and want to be treated like dog #$^& then by all means go sign your dog up for a wellness plan. They treat you like crap if you do not do exactly what they say to do for your animal. We had a wonderful vet there that was very honest but he left and after he left the vultures set in. They have a quota to meet. The doctors are overworked and they are always over booked.

We had 4 dogs there for several years and I would not give them a dime of my money if my life depended on it. If you google reviews on Benfield you will see that this is a pattern and they should not be in business!

Then there is the Banfield customer service line. After I had been treated horrible from there facility they pretty much told me they could care less. They did nothing to rectify the situation. In fact they said clearly you have a problem with Banfield and we are not going to risk compensating you for our bad treatment. REALLY???? Someone needs to give this manager “Kerri Robertson” a lesson in customer service and retention. I had been with Banfield for several ears with 4 dogs. That is a lot of money I have forked out to these people. Not to mention the thousands in treatments I have paid out while on the plans. Are they thankful for my business -----NOPE! I actually considered giving them one more shot until I spoke to Kelly Robinson today. She sealed the deal on NEVER>>>EVER returning to a Banfield as long as I live! I asked to speak to her manager and she told me she was it. She said she was the top dog and I could take this no further. She said she was able to offer anything she wanted but was not going to offer me one thing because clearly I had an issue with Banfield. I explained to her that I had an issue with one location and I was considering giving another location a shot. She was very rude. She could have cared less how I was treated from that other location. She never once apologized. I had only cancelled my plan a few months ago and I was told by the hospital that I would not be charged a membership fee again as long as it was not several years down the road. Kerri (the manager) would not even waive the membership fee , even after knowing this and knowing how I had been treated by this facility. Clearly she knows nothing about how to keep a customer. She was NOT giving me anything ( i.e the member ship waived (at least)) after the horrible service I had received. If anything that is this should be the reason FOR waiving the fee. Not to mention the fact I was already told I would not have a fee in the first place. I have never been treated like this before. Why I was even giving them another shot is beyond me. Thanks Kerri Robertson for reminding me why I left in the first place!



Wonderful people who love animals!

I just returned from my first visit! They were so thorough and so personal, not trying to get me to buy things I could not afford! Chloe (thye dog) loved them and is feeling much better already!!!! They cater to busy people! a great service!