13232 N Cave Creek Rd, Phoenix, AZ 85022
At AZ Scooter we offer many brands for Economy, Electric, Kymco and Street Bikes. Our staff is very knowledgable and is here to answer your questions. Come visit us for your one stop scooter shop!
Service & Parts
ABSOLUTE WORST SHOP IN THE VALLEY DO NOT TAKE YOU BIKE HERE! these people are awful, horribly unprofessional and their work is sub par. They are expensive and there work quality is extremely poor. also it takes forever for them to get anything done. i took my scooter in and was quoted for 2 hours of labor and was told it would take up to TEN DAYS for 2 HOURS of labor. so i finally agree after telling the guy that i needed it sooner. he say fine ill have it to you in 3 days. i call 3 days later, they said it would take an additional day. i call the next day an hour before close and nobody even bothers to pick up the phone, i leave a message nobody gets back to before they close. so now it has been 7 days since i dropped off my bike and finally its done. i pick it up everything seems fine and i get over how long it took. I drive 1 mile away, 1 measly mile to grab some food from Carolina's and come out and notice my back tire is flat and there is a nail in the tire. if it had been 3 miles or more away from the shop i would have owned up to it and said that it was my fault but 1 MILE AWAY AND ALREADY HAVING PROBLEMS IS UNACCEPTABLE. i call the these people again and they refuse to take responsibility for there spotty work. they charge me full price on the tire and the owner says he cutting me a deal by giving my half off of 1 hours worth of labor. thanks buddy really generous considering your shop was at fault. so then not 2 weeks later my bike breaks AGAIN. and by this time I've had it with these people! don't ever take them anything to work on.
Don S 09/27/2014
Great Service Dept.
My Hensim 250 was running poorly. This scooter is hard to find parts for but Chuck a very knowledgeable mechanic found the problem and fixed it in a very short time and the bill was very reasonable. When I get ready to buy another scooter I will be buying from them. Thanks Chuck
The employees really know their stuff here. That Elvis electric model by Puma was amazing!!! And the La Vida was pretty rad too. I was bummed they weren't open on Sunday but I did like they were open past 5 during the week though so that made up for the Sunday thing. Glad I took the time to go back during the week!