Very helpful and friendly staff. Was able to get what I needed when my contracted supplier would't help. Unfortunately I had to pay for my supplies, but the service and pricing was very good. Would recommend!
they will bill you for items that you pay for before leaving hospital and continue to send bills but if you try to send them copies of receipt or cancelled check they tell you that they have to send it to there review board. Then 3 months later turn you over to a collection agency. There people that answer phones are about useless. they just say well I'm sorry sir that is all that is in there vocabulary
I, too was charged an excessive amount of $ for a neoprene knee brace.. $368 out of pocket (after they tried to bill my insurance $966, and the claim was denied). When I called and tried to discuss the amount, I was told because the brace was "custom fit" that was why there was an added cost. It has VELCRO straps, for crying out loud! That's being custom fit? REALLY? This type of business practice s/b illegal, especially since the ridiculous amount was not conveyed at the time the doctor was ripping open the package... to RIP off patients!
Great people to deal with. Scooter pickup, repair and return in 24 hours. Well treated by driver in person and repair person by phone. I will deal with again. Very happy with treatment and cost.