Avoid this place, they just want your money. They are not looking to help you. They took are money and we could not reach the worker for 3 weeks. Then we go there and a different person not even working our case tell us for 1st dui we need to complete 56hrs of classes in 2 day deadline. And b4 we can start we need to pay 500 plus 20 every class session. This place is a joke.
For two weeks I have tried to transfer classes from one city to another and have been given such a run around that it is unreal. This company has made an already bad thing go from bad to worse with their unprofessionalism and lack of knowledge. This company should not be allowed to operate within this state. It seriously makes me want to just serve time versus having to deal with a company such is this. You make people want to do anger management just to deal with the front desk individuals who can't tell you what the alphabet starts with.
Needed a ride to UPC for a friend needing to see a Dr and they never showed up
I have never felt more disrespected or talked down to my whole life. I felt like it was the blind leading the blind. She does not listen, is distracted and it is very confusing to talk to her. I have wasted almost 2 years out of fear of switching doctors. But I have had it. She and her receptionist both are extremely difficult people to interact with. I have gotten worse on her bizarre cocktails of medication that other doctors shake their head at and tell me I should not be on. Avoid this office at all costs. For someone who is suicidal this treatment may push themover the edge. She does not listen and discourages rather than encourages. I have gotten more information from web md. Terrible experiences. More than I can possibly list but briefly: rushes thru appt, never returns phone call, rude, cold, defensive of medication and not open minded, believes side effects are all in your head and calls you a liar. She is completely insane.
So far things are going okay here. However they do not always get back to you when you ask for help. They are over worked and understaffed. They like to give out medication and never have actually required to test your levels. Medication is pushed at all Terros locations. I am no irreversibly ill because of this. Not always on top of these issues. The counselors are good though. Most take time to talk if they know you and you are Really trying to get better. 50/50 I guess.