We went to Top Shelf because we had a coupon from our Entertainment book for a buy one, get one free entree. When we got to the restaurant, we hung out in the waiting area for a few minutes before the hostess came to seat us, but we enjoyed looking at the fish tank while we waited. Our waitress was nice and kept our drinks filled and the food was pretty good, but maybe a little pricey for the portions. When the bill came, we gave the waitress our coupon. She brought back the bill and our kid's meal was the one given to us free. When we asked, she said she tried to give us the second adult entree as the free meal, but the manager wouldn't let her. She then had the manager come talk to us, but he wouldn't budge on the matter. I have never been to a restaurant that considers a kid's meal to be an entree. It seems this company is more concerned with making a couple bucks than good service that brings back return customers.
Food is good BUT when i order take out, the last couple of times I have told them to swap the rice for beans. Well, they don't listen! I said I can't eat rice that I'm allergic! I had forgotten to check this time! Other times the gals have been very good about it. PLEASE have your employees LISTEN dang-it!!! AND CHECK THE ORDER!!! THAT'S WHAT WE PAY YOU FOR! !!
The food is good. The employees aren't. The argue in front of customers and are not polite to the customers. High school students get free drinks. I showed the cashier my ID and she did not believe me since the picture was from 3 years ago. Gave me my receipt and then walked away into the back without giving me my drink. Did not turn around when I tried calling her.
The shredded beef tacos and salsa is the reason I keep going back. Management PLEASE fix the open sewage in the ladies room (a trash bag over the broken toilet isnt fixing it) Turn off the loud soccer game on the TV and please stop mopping the floor with pinesol while customers are eating! I will stick to drive thru because eating there is disgusting.
Nice place, good location and clean facilities. It is important to a restaurant that you have a good location, nice place and clean environment. I really love to come back here because of the good ambiance of the restaurant. I feel like I'm eating to elegant 5 star restaurant.That why I'm putting 5 star for this restaurant.
Every time we go in there we have an excellent experience. The staff is friendly and the food is great! I must say, I've been going to Mexican Restaurants for many years and this one is top notch! Oh and there is a Server who is amazing ... goes above and beyond. Really good! Name is Wil.
If you want a place to eat delicious cuts of meat, this is a very good option, the service is excellent, the salad bar or entries is very well stocked so you can choose what you like best ..The waiter will let you know what would be the best part. It was a great experience.
At first when I saw this place is was iffy but I went on in anyways. So I sit down in the eating section and am greeted by a friendly waitress and I order a buger comes out fast and is absolutely delicious and the environment is fun will come back
I love this restaurant. We go there almost once a week. Great happy hour prices. Great service! Damien the bartender always offers great drinks and laughs. The tacos, mexican pizza and grilled honey hot wings are our favorites for happy hour.
It was a truly Mexican food, the menu has variety of very hot food which i want to try all.. I really had a good and very hot time dining here. The place is not that good but the people around was likable and staff was courteous.