Zoo Babies: Winter 2018 »
Check out the cutest newborns from zoos around the country and learn where you can see them.
Check out the cutest newborns from zoos around the country and learn where you can see them.
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
From household hazards to insurance, here is a roundup of our best tips for ensuring your pet's safety.
FABULOUS vet aka Dr. Amy Cromer and all the staff at VALLEY WEST ANIMAL HOSPITAL that go above and beyond to help any and everyone that walks in the door!!! I have taken my CHOWZ there since the early 80's and SO PLEASED with how my dogs are treated!! I HIGHLY recommend VALLEY WEST ANIMAL HOSPITAL to everyone, who wants the BEST VET CARE possible for their pet!!! Vicki Hochstetler
In the past 2 years, my dogs have been repeatedly denied medical attn. I made an appt a month ago. My husband takes him in today and they tell him, they have no room to see my dog. He shows them the confirmation and they sat there is nothing they can do. He could wait around for the next 2 hours and if someone else doesn't show up they might be able to see him. I called to figure out what was up and they tell me that I must not have made the appointment appropriately. I ask how I could possibly make an appointment more appropriately than scheduling it a month in advance, and even receiving the digital confirmation, then showing up 15 minutes early to the appointment to be safe. The receptionist, Britney, tells me that she doesn't really know how it works, but there is nothing they can do. She puts me on hold. 15 min later, "Thank you for calling Banfield. This is Britney. How may I help you." I remind her that Ive been on hold for 15 min. She asks my name again and puts me back on hold. 10 minutes later "...This is Britney. How may I help you." "Its still me. She lets out a big sigh and grunts "ok" & 'click' on hold again. She finally comes back & says that I can talk to her manager, but the manager tomorrow. Then says the vet our appt was with, isn't usually at this location and asks if I was sure I made the appointment at this location. I ask her if Dr. Clanin is working at that location today? She replies "Well ya, she's here, but she was overbooked today so we couldn't fit your dog in." On hold again, now 40 minutes into the call, Britney tells me that if we can get our dog back there in 15min the vet will see him, if not she is leaving. "Really? That is the best solution we could come to?" Britney replies, very annoyed, "WELL, like I told YOUR HUSBAND... He could've waited for 2 hours until we closed and if someone canceled we might be able to see him." Like that is somehow a good enough response.
Thank you for making things right .................................................................
I was worried about my newly adopted Chihuahua's nightly cough. They got me in the next day. They were thorough and handled my nervous boy well. I also thought their prices were very fair and appreciated the well kept exam rooms. I also love that they welcome patient calls and give helpful advice to everyday problems not requiring an exam (flea medication recommendations, minor scrapes, etc.).
I called to see about getting my dog spayed I was worried that she had just gone into heat and she was an older dog. The price was good. They had a cancellation so I got her in the next day. When I dropped her off I also checked the boxs to get all her shots longs she was rescue I didn't know were she was on them. They told me she would be ready around 2. They called me at 10am that she will be ready at 12:30pm. I picked her up and they explained everything. The price was cheaper than I had added in my head. They even clipped her nails. I would recommend this place.
Unfortunately the customer service has gone from what used to 5 stars to less than 1 star!! Front desk personnel need training on how to treat customers. Specifically when mistakes are being made left and right by the staff. They also need to know not to leave the front desk completely unattended and the door to the pharmacy wide open. If this were my business I would be more cautious of who is manning the shop and customers. 15 years of good service for many animals, and I feel I can't trust this vet anymore, too bad!
My dog hadn't eaten for a couple of days and then I found blood on the bed this morning.. very listless. Called my Banfield and one other one and neither one could get him in. Have pet insurance there and have taken my dogs to Banfield for years. I called Stonecrest, which is nearby and they said if I could be there in 20 minutes, they could take him. They got him in shortly and gave him some antibiotics. I really appreciated their help and courtesy/
Our puppy was extremely sick (found out it was parvo) called them, saw us right away, they WEREN'T concerned about if we had the visit $$ & actually saw us BEFORE any $$ was discussed ) UNLIKE MOST of the veterinary clinics/hospitals these days!!The WHOLE staff was professional, caring, sympathetic, empathetic, extremely helpful, went above & beyond anything I had expected or ever experienced at other $$ hungry vet clinics! HIGHLY RECOMMEND this AMAZING clinic for your beloved fur babies!!!
Just had our almost 5 year old Boston Terrier in to be neutered and get his shots. The front office was very friendly and the check in process was quick and simple. The doctor was friendly as well. I felt like they truly cared about my pet. The cost was very affordable. Clinic was tidy and clean. We were sent home with pain meds in prefilled syringes. That is working perfect for us. I will definitely go back and recommendations do them to anyone. Thanks PAWS!
The people were very rude. Flat out disrespectful.The only thing these people are interested in is money. Im not kidding when i say they are money hungry! Do NOT GO HERE!! I can not express it enough!!! Please keep your pets away from here!
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.