The worse infested, unsanitary property I have ever lived in. They see a infestation as no big issue.(which there should be a law against such unhealthy living conditions)since this is an affordable housing property funded by the city of Phoenix I would figure they cared about their good reputation or maybe cared about their tenants & took care of the problem but don't. If I could sue for unsanitary endangerment I will.
STAY AWAY! THIS IS THE MOST FILTHIEST PLACE I'VE EVER LIVED AT! THE CARPET IS SO NASTY AND SMELLS LIKE POOP AND URINE! THE FILTHY ROOMS AND THE LOUD NOISY CHILDREN ARE NOT WORTH YOUR MONEY! A DIRTY WOMAN NAMED DEBBIE WORKS THE DESK, SHE HAVE A NASTY ATTITUDE, AND SHE ACTS LIKE SHE OWNS BUDGET SUITES OF AMERICA! BOTH BUDGET SUITES IN PHOENIX ARE NOT WORTH YOUR MONEY! THEY ARE WRONG FOR ALLOWING PETS TO LIVE IN ROOMS. AND CUSTOMERS HAVE TO PICK UP NASTY SMELLY GERMS FROM CARPET!
Moved here due to ratings and decent area in Late December 2014. One of the few places that does not honor military, no big deal, it happens. I got a good rate for an 11mo lease. They sent me a letter to renew and pay over $150 more in rent per month. Sheesh...really??!! In addition, I am trying to move out, in December of this year...since they have all of the power here they want to charge me over $250 dollars more in rent/month on a month to month....just because they can...seriously?!??! All these 'great' reviews are probably done by the management team...Super displeased at this point. I am just a peon and have no control here...thanks a lot for taking advantage of your customers who make you rich.Pros: Maintenance is friendly and always fast/courteous.Usually free cookies in lobby!Staff is very friendly, though they don't typically go above and beyond, they do their jobs.Cons: They had the parking lot re-done and was terrible quality. The tar did not cure properly and embedded itself into my tires.Terrible Pet policy...So many breed restrictions. 25lb max!!! lol. And no pets under 12months old...ridiculous.Appearance is decent. There were times when it looked pretty poor due to taking forever to complete some jobs. Discolored paint spots, concrete walkways coned off for fixing due to being un-level. Not a big deal, but thought I'd mention it.
Staff very unprofessional witnessed Elder abuse in many cases. Property manager and supporting staff are rarely there during posted hours of operations. Staff harasses tenants regularly. Unprecedented amounts of apartment inspections but slow to respond to any maintenance requests if at all. Impossible to get anyone to answer phone or return calls when messages are left. This senior housing is not for your loved one. Cesar Chavez Foundation funded this building complex, yet it's management fails to treat our aging population with the dignity they deserve. It's a shame that it fails to live up to his great legacy!
They have failed to keep their ommitments to current tenants.Still to this fate their is no laundry facility on site yet there was when property sold in March of 2016 and then again in August 2016.Pool is disgusting as they fail to supply pool person with proper access nor chemicals needed to clean and maintain pool..They have removed on site trash cans, fail to maintain landscape and have somewhat competent employees.Property Manager never on site yet 2/3 complex is vacant.They have extreme demands on tenants as they site idly by placing ridiculous monetary penalties without ever a word to tenant. ( fined without knowledge)
The apartments are nice and because everything is new but the office is unorganized due to the fact they constantly change the staff every few months. They constantly want to charge you for something and are quick to give you a 5 day notice for anything! They also take their time about fixing things, I once couldn't use my shower or kitchen sink for like 5 days (starting Friday). I called the emergency maintenance line being that the office was already closed. The maintenance man came out to fix the problem but of course couldn't because it was a bigger issue that required plumbers. So after that he said he called his manager on her personal phone but she didn't answer her phone all weekend and mind you it was a holiday that coming Monday so the office would be closed that day too. She finally contacted me on Tuesday and sent out a plumber but he would have to dig because it was that bad and of course it had to be approved by a higher manager before they could fix anything so they were finally able to fix it on Wednesday. After living there for 3 years I had to move because I couldn't afford to renew my lease again. I unexpectedly was injured and couldn't work enough to afford to stay there. I told them my problem and unfortunately couldn't renew my lease but they still insisted on charging me a full months rent because I didn't give a proper 30 day notice. I honestly think they maybe affordable but they are very unprofessional and unfair to their tenants.
Valley King provides services to SLUM LORDS and tries to avoid responsibility by saying everything is up to "the owner" of the property.Well I have been paying Valley king for 6 years. Valley king agreed to manage the property, but Valley King is not managing the property according to the AZ Landlord and Tenant ACT.I gave them notice that my refrigerator was fading. When it finally died, they refused (are refusing) to replace it, saying the owner doesn't warranty the fridge. I am a disabled single mother, my daughter has special needs, all of our food went bad and when I sent them an email which listed the specific articles they were violating, they sent me an eviction notice!!It has been over a week now that we have not had a fridge or any food in the house and they still refuse to replace the fridge that was in the property when I rented it.Don't rent from these slum lords. They are nothing but tantrum throwing spoiled bitches.
Front office staff is amazing. Apartments are a little out of date but love it here! Apartments are clean.
Bad not giving me what iam looking for. Keep giving me the swme resources results no matter how i word it
Went here because I needed something shirt term. Place infested with roaches. Front office so unprofessional. Openly discussed residents to other residents. Heard yelling at residents in open public places. Laundryroom filthy. Kids running wild all hours day and night. If they don't like you they will evict you 38th little or no notice. Don't advise to stay here.