I've been browsing Bruno for years, but only in the last few months have I pulled the trigger on doing some reloading for accuracy (I have a blue machine to pump out ammo for general fun). I just spent some time in the store working with them to select the right steps to begin with for my reload process, saving some for later. They helped me select the right tools for each step (dies, trimmer, measurement, etc). The people at Bruno are extremely knowledgeable and helpful. The store is no-frills, packed and organized to the point that it would satisfy the most fastidious OCD sufferer! They do a lot of their business online, but I have the luxury of living relatively close. You don't go to Bruno to chat. You go to Bruno for their in depth knowledge, outstanding selection and great prices.
12/2013...very high shipping rates . they refuse to use USPS for light weight items, saying they only ship once a month USPS because they can't get pickups. Funny they are located Phoenix though. Tried to charge me $18.95 + $3.00 handling fee on a trigger that cost $200. Suggest checking out their completion's shipping rates before buying from them.