Looking for an incompetent Property Management company? Well look no further. I am beyond disgusted the way this establishment lacks customer service and professionalism. I had signed my lease back in December in which upon my lease agreement for this company to handle my house I was informed that “it wouldn’t be hard to get my house rented” and that “people are going to be happy”. Well that didn’t really go as planned. We started the first week with a price drop after the management told me “I am asking too much”. I agreed to drop the price but then again I was hearing from people who were wanting to see the house that Marissa Pagan went behind my back and was offering a free one months rent. Unbelievable how shallow and immoral someone can be to make false agreements without the landlords permission. Honestly, do not waste your time here. The lack of unprofessionalism goes from Non-Communicative inquires to never returning your messages via email or phone calls. You are better finding some company who doesn’t go behind your back and makes offers to just any person. Thank you for wasting my time and energy to lose out on two months mortgage while I could have gotten someone in here within a week.
Serving the Phoenix Area.
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11201 N Tatum Blvd Ste 140Phoenix, AZ 85028
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Recently the storm took a toll on our AC unit, plumbing issues, flooding, all in 1 week. MARISSA pulled no punches, she remained in constant contact with us and personally came to our residence on her day off to personally see the job was done. On top of going above and beyond her job, took things a step further to re-check all paperwork, ensuring no more issues. We've been with G.W. Management for 3 years, professional, courteous, and reliable. That's why we're signing another lease, thank you Marissa for treating my family as yours. Posted is before and after pictures.Sincerely,Read Family
So GWM took over my lease from another management company. Since the transfer they have been nothing but horrible. One time our plumbing was so bad that sewage filled out tub and sink. We called them and they said they'd send someone out within 24hrs. Guess what, we called for 3days trying to get them to send someone out. Mind you we couldn't bath or use our toilet for those 3days. That's not only it, we've been having issues with our AC and they have yet to come fix it. But yet they keep calling trying to get us to renew our lease. Not only that but our lease is up in less than 30 days. Nope, we'll pass and rent somewhere else where they care about there tenants and aren't slumlords.
This is the worst management company that I have been involved with. The only postive asset that this company has is Sharina J. If the company was smart, they would put more responsibility in Sharina's hands and they would have better responds from their customers. If you are looking for a company to manage your properties, look elsewhere. Do not waste your time, money and resources with this company. Lauren, Nelly and Jason do not represent a professional atmosphere. My year experience with this company wasn't a good experience at all. If you want a reputable company, don't choose this one. As a landowner, they will nickel and dime you to near death.
Horrible Serivice I put in an Application a month ago and my lease ends in 2 days I call in today and Joseph tells me we decided to go with someone else after a whole month on this very day I called them back because my lease ends on the 12th of January and he tells me we decided to go with someone else you could have saved me so much with following up Golden West Management is the worst Company EVER !!!!
Jayson Yoss managed my rental for 1 year; He was horrible; he tries to hit up on his female employees; and he has a short man complex; He sold his operation in tucson. Don't use his company.
This is without a doubt the worst company we have ever been exposed to. They have no idea what service is, they will never return a phone call (they are always in meetings) they lie, and EXTREMELY rude (our encounters were with this little man named Jayson Yoss who is the founder, owner, broker, liar, POS. and of course you have to mentione the queen of RUDE little miss Sherry Chaffin who RUNS the office in Vegas. Don't take our word go onto Yelp and hit the "filtered" reviews button and you will see the REAL TRUTH about these LOSERS! YOU ARE FIRED!