DO NOT USE THIS SHIPPER. THEY HAVE TROUBLE TRACKING THEIR PACKAGES. THEY HAVE NO PROBLEMS CHANGING THEIR ARRIVAL DATES ON YOU LAST MINUTE. NOT WORTH THE HASSLE.
17. Pak Mail
3218 E Bell RdPhoenix, AZ 85032
From Business: Pak Mail is your packing and shipping center. We understand the value of flexibility, service and convenience to our customers. Our trained and talented staff wil…
They don't return phone calls, I tried three different days leaving messages during business hours. They were supposed to deliver artwork to me on a Friday and their automated system called me the prior Wednesday. So I sat home and nothing was delivered. Days went by and they wouldn't even call me back. They basically kept my package. I notified the shipper, and they couldn't get a return call either so eventually they offered a refund. DO NOT USE THEM. How do they stay in business??? They're the worst.
This company is a nightmare of disorganization, careless deliverymen and irresponsible office staff. They had the simple task of delivering a replacement for our defective sofa and taking away the defective one. But the deliverymen refused to take away the defective one, saying that "it wasn't on their order," except it was. When my husband asked them to call their office to straighten the situation out, they refused to call, leaving us with both sofas in our living room. When I finally got ahold of their office staff worker, she promised to call me back that same afternoon to let me know if the sofa could still be picked up that day. But she never did call back, and was unreachable by phone after the one time I'd managed to speak to her. What a disaster for us. Fortunately, we were able to find a poor family that wanted the defective sofa and was willing to pick it up the following day. Rowley and Sons is the worst. How they stay in business, I'll never know.
i had a very valuable chest drawer sent to me from tupelo ms, this company delivered it to my home, they called me 3 days ahead to set up a time and then on the morning they were here early part of set up time bright and early and the guy that carried my chest drawer swooped up 15 concrete stairs with my piece like superman ... i was AMAZED then kindly brought the piece in my place had me to sign kindly said goodbye then left...needless to say my valuable chest drawer was in PERFECT TIP TOP condition ... im SOOOO happy with this companies High Quality customer service skills all the way around!
They list themselves online as a "The UPS Store" and "UPS Customer Center", but they can't even issue a drop-off receipt for UPS packages. Very deceptive advertising and I didn't trust leaving my package with the, had to find a real store.
Fantastic service,on time and very friendly Never had an easier time. Texting to schedule my pick-up was easier than calling
Vistited the store on Saturday and the employees were 15 minutes late to open. I understand things happen but they were unapologetic and then they wanted to charge me DOUBLE rate to send something regular mail..I walked out
I used to work for this company a month and a half ago they have been giving me the run around. Bout my last check so i showed up on 07-25-2016 and i was told to get off the property i don't know what to do i want my check
I went to this store on Sunday, 7/24/16, and the store was closed. So I went to the door to see what the hours are and it said that they are closed on Sunday.
Got my shipment in from out of state and out on a truck for local delivery to me same day. Thanks much!