I called and spoke with a man that hung up on me in the middle of our conversation. I was shown more respect from MCSO information line employees!
First Rate Professionalism, Timeliness To Client's Needs, Knowledge Of Court / Jail Paperwork & Expedient Bail Out Processes ! I Recommend This Company To Be The One Go To, First ! A Sincere, Thank-You ! 10 Out Of Ten ! ( i.e. Peggy )
These gentlemen are real down to earth. When everyone else counted my son out they were there to help me. Even on a fixed income I finally had options. They were fast and efficient. And made things easy by explaining everything thoroughly.
I see why they have been open for 20 years, they explain everything good an bad period great job. Choose this company.
I must thank this company for being so informative and quick in helping my family in a time of need. Grant was so informative and Peggy has great customer service. Can't thank them enough.
This place is awesome, I had called all over phx. And I got no where the other companies was rude and stressful to deal with but I called U.S.A bail bonds and I had no problem and it didn't take that long the guy asked me a few questions over the phone he was friendly and funny, and once I got to the office Destiny was awesome and fast. If u don't want to get frustrated and stressed out try this place first if I ever get in this situation I will call this place first.
my bond was 15k and I couldnt come up wit the money but you Bail Bonds USA helped me out.Destiny is a great receptionist.Michael Smith15k
VERY DISHONEST COMPANY! RUN!! Do not use this company!! I put up a $25,000 cash bond for my daughter. Once the bond was exonerated (dropped) in June 2013 and I was supposed to get the money back, they took 4 months (end of October) to return the funds and came up with all sorts of excuses. I.e. needed an original notarized request to return the funds and copy of court order exonerating bond. Then they tried to tell me they could not return the full amount all at once to protect ME from tax consequences!! Are you kidding me! There are no taxes on YOUR money that it refunded to you! They said they would return the money at $5,000 per week. Let's see, that would mean 5 weeks. It took them 4 months and that only happened after many phone calls and threats to sue. The final $10,000 was sent in 2 checks and one was post dated for 2 weeks. They also deducted $545 for a "bond exoneration hearing" they said they had to go to at court. Thing is, there was no 'bond exoneration hearing"! I only gave them 1 star because you have to give something and negative stars are not allowed.
I attended this place to get help on getting a bond. I had to leave 20% of the bond in cash. I was told the process would take 24 hours. A week went by and they had not resolved anything. I called every day and I was always told that the bond would be posted that day and to call back later. Finally after a week they told me that they did not approve the bond and to go and get my 20% back. When I went to pick it up, the manager told me I could not have my 20% back until he called the IRS and reported me, because he felt that I was trying to scam the IRS out of their tax money. He wanted to hold my money for 2 weeks. He said "it's in our policy to report suspicions money to the IRS", I asked him to show me a copy of the policy and he refused. He said " I am the manager, what a say goes, there is no need for a policy". Not only did Bail Bonds USA lied to me every time I called, they also said I was an illegal, and I was trying to rob the United States out of their tax money.
Thanks to all the team at bail bonds usa. They help me get my cousin out 2x when no other bail company would.