I'm glad I chose Wes Flinn, RPT (Registered Piano Technician) for an initial evaluation of our 70 year old Kimball piano. I selected Wes by consulting the Piano Technicians Guild, an organization that certifies piano technicians world wide once they pass their difficult technical competency examinations and earn the RPT certification. (www.ptg.org) I also looked at online reviews and they are solid. He is a real professional starting with his responsive emails that include educational links, to confirming phone calls on the scheduled inspection day. His depth of knowledge, experience and passion for his craft are evident as he took the time to educate me on the condition of our piano and the various options of maintenance levels to consider. Now I just need to decide which option best fits our 'goals and budget'.
I used Eliot Lee to tune my upright piano for the past five years and I've always been happy with the way the piano sounds when he's finished. He is very meticulous and thorough. I recommended him to my best friend this year and her piano had not been tuned for several decades. Elliot stayed with it until the job was finished. I wouldn't hesitate to recommend his services to anyone. Rebecca