This started out so good, but they dropped the ball. Manager Jim Pollack was great. Super nice, really informed, and found the perfect carpet for us. The problem is with installation. They didn’t finish the job on the first day and now, to weeks later, we still don’t have our last closet done. Installation manager Gabriel is a terrible communicator. He doesn’t return calls and no-showed to finish the job two days in a row. Absolutely ruined what had been a good experience.
The worst. 1 Cashier and 12 people in line. They don't care about their customers. This bank needs an overhaul. Management included
I just closed on my new home in Scottsdale AZ and wanted to get my wood floors sanded and refinished before I painted and started moving in. I found Royal Wood Flooring with their amazing and positive online reviews, and figured I'd give them a call. I spoke with Vinny, the owner, on the phone and he told me that he was able to come over the next day to give me an in home estimate. He was on time, professional and courteous. I had about 2,750 sq feet of flooring and the price was right around what he quoted me over the phone. (Came out to be a little less.)I thought he was going to tell me he could come back in a few days, but he was actually able to get started the same week.Vinny sent me a few pictures of the progress throughout the entire refinishing process and kept me up to speed on a few of the areas I was concerned about.I had a ton of questions on how to take care of the floors, how to clean them, if my painter should use tape, how my movers should bring in the furniture. He was extremely knowledgeable and answered all of my questions!I couldn't be happier with the results. I would recommend Royal Wood Flooring 602-446-2613 We would highly recommend them to our friends, family or to anyone who is looking for a professional company in Phoenix Arizona to restore and refinish their wood floors.Thank YouVerry Sattisfied Customer
I did call doing regular business hours. You can call them many time you want. Nobody will answer your call. Reception messenger inbox is full then you will be disconnected. All other direction by main menu are the same.Top secret facility are more transparent then this one.I`m sorry, but nothing good to say. ONE STAR is for good signs on the both gates.
PROFESSIONALISM:1. Vinny, with Royal Wood Flooring 602-446-2613 is great, he makes you feel like you're friends/family. You can really tell he cares about his business and understands that he's only successful if his customers are happy. He actually called me from the hospital the morning after his sons where born (day of the Job) to let me know he wouldn't be able to be there in person (his crew showed up on time) but he would be stopping in to make sure everything was going well, that's dedication.------------------WORK:2. The technicians at Royal Wood Flooring show up on time, respect your home and work hard and fast. They are respectful and true pros. -After the 2nd day my wife discovered one board that was mal-formed and sticking up ever so slightly in the middle of the floor. I brought it to the technicians attention and he quickly fixed it even though it meant pulling the trim off again and taking up 50 sqft. of flooring to get to that one goofy board. No groaning, moaning or trying to make excuses, he simply said "No Problem sir, I will fix it" and he did.3. All of the technicians at Royal Wood Flooring are true artist with the precise cuts and detailed work that they do.4. Their work is top notch.-----------------PRICE:5. I got two quotes on our flooring project and Royal Wood Flooring came in roughly $800.00 below the original quote. While that's impressive it's even more impressive when considering we changed the scope of the job by adding 150 sqft. of tile demo and additional flooring installation for Vinny's quote. Some contractors will say you have to pay for quality and they charge top-dollar. I can tell you that you will get top quality work from these guys for a fair medium price.-----------------I couldn't be happier with the results. I would recommend Royal Wood Flooring to anyone who is looking for a professional wood flooring installation company in Phoenix ArizonaThank you.
( Wednesday 9-20-17 AT 1:30pm) The worst experience at a bank whom I have been with for 20 years. Went to this branch to have my accounts updated, brought a copy of the original death certificate to have my husband's name removed, the gentleman who came over didn't introduce himself, looked up my acct's and when I handed him the copy " said oh I can't take that we need the original" and you will need to make an appt. there was "ONE" other customer in the branch "ONE"NO SIGN IN SHEET, SO UNPROFESSIONAL AND THEY ARE COLLECTING A SALARY???He gave me the name to email or call Nicholas D Ahumada, I emailed Thurs 8:19 AM my response came at 4:55 Thursday seriously the end of the day. Went to the Wells Fargo Branch on Ray Rd ( Thursday 9/20/17 @ 11:00 am and a Mr Luay Najjar helped me it was like night and day, I brought everything the original death certificate, copy of the original death certificate, copy of marriage certificate, our will, I told him what had happened and he said I don't understand what the problem was he kept the copy and EXPLAINED, ANSWERED ALL MY QUESTIONSThis Wells Fargo Branch located at 10651 S 51st St in Phoenix Az ( NEEDS GOOD MGNT TO STEP IN AND FIX THESE ISSUES WONT BE USING THIS BRANCH GOING FORWARD WILL GO TO THE BRANCH LOCATED AT 48TH AND RAY ROAD PHOENIX AZ
We were in this bank on Saturday November 1/2014 to get a cash advance for a purchase. We are Canadian and are down for 6 months a year. We had some difficulties doing so with the process due to Canadian banking rules. Jesus Brecedia was such a pleasure to work with. He went out of his way in so many aspects of the transaction it was unbelievable. He should be commended for the service he provided for us. Very very amazing service and we thank himConnie
by Andy P. on 10/21/2015The worst and most unprofessional ! buyer of my house used this home loan service. This lender postponed closing date 4 times. As a result, I lost my Earnest Money of $9000 on the house I was trying to buy
I have banked with M&T for 6 years. They are a bank that, from my own experience, really focus' on individual needs. I had been injured and was unable to go to the branch I banked at in Watertown, NY. The Manager took the time to come to my home and assist me with my needs. I'm thrilled to have them in Phoenix!
Beware this guy Ivan is a crook believe he's the owner. He plays with investors money. And sells you homes for top dollar. Even though they're not in tip top condition Recommend that you don't do any business with this person Lies after lies and false promises