Stay away from this place. The sales person came in acting very humble and sincere trying to sell us a kirby vacuum. I was hesitant and did not want to purchase one, eventually we capitulated, but the selling point for me was that the sales person offered us 12 months same as cash. That was the only reason I accepted the terms. My wife was present for this transaction and she clearly remembers this. After several months of making payments I called the financing company to see where the balance was so I can pay it off. It was under the 12 month threshold. The financing company told me a way higher number than I was expecting since I was making good monthly payments. I asked her about the contract and if it had 12 months same as cash. She told me that my contract did not have that in there.I was fuming mad because this is the whole reason I got the vacuum. So I call Sun West Kirby to resolve this and the gentlemen there basically said it is a he said/she said and that I cannot prove anything.So I asked if I could speak with the sales person who sold us the vacuum and they said he was out, so I asked if he would call me when he got in so I can ask him about the sale. He/they never responded.Stay away from this business at all cost it will end up costing you thousands of dollars in interests.As an aside when I did call this place up I presented my cause to them and he asked if I was some other person, I said no, he then said quickly that somebody else called about the same issue. So I know its not just me.