From old and broke to New and working in 2 hours what a great experience. Their price was competitive with the stores that wanted us to wait 7-10 day and we had it in 2 Days. Paul’s attention to detail on the install was amazing he is a true craftsman. We recommend your Bbq guys to anyone who want go old fashion value and customer service.
I contacted several companies to give me quotes on building my outdoor kitchen. Half of them set the appointment and either did not show up, or the…
We just had our turbo bbq cleaned after 15+ years of faithful service and I must say it looks great. The best part is that it was all done in one day so we are grilling tonight. Thanks Troy for the great service.
I bough a barque a year ago caught on fire called the corporate office no help they don't care don't buy anything from them no help corporate is no help
So I will say I received a call today to talk about my experience with Your BBQ Guys due to what is believed to be a bogus review. First let me say, I started calling for my service on Wednesday before Memorial Day needing it done by Saturday! I called every place listed and only 2 companies answered the phone. The first was Your BBQ Guys and I talked to Paul for approx. 15 minutes. First we discussed what I wanted done, then he walked me thru their process (I needed a igniter) and one of the perks was that they would replace the igniter for free (I paid for the part $6.95).Second, they came to my home (Chris was my tech) and he set up a tarp to work on, he was very courteous and professional. When he was done he had me come review the cleaning, showed me what it still needed and fired it up for me to verify it was in tip top shape. All done so I went in an paid for the service with their online payment option (they did not collect any money up front of for the cleaning or repair) and I was done so, I found the service excellent. Now, the second company I called (I did call to get pricing comparisons) was almost double the price and they wanted to pick up my grill and return in 2 weeks later? Beyond that, only 1 of the other companies I called even bothered to call back and he was a rude old man who kept telling me I needed to just buy a new grill. So o hear about this review was dis heartening as I know what a great job Paul and Chris did for me. They when above a beyond to make sure I was happy and I will take any call and talk to any one about this service because in my opinion, it was excellent!
We just recieved our new grill and we love it! We had it built and we recieved it in 6 weeks. It cooks very well and looks great on our patio
Kokomo Grills BBQ Island Store has over 50 BBQ Island Models to choose from that can delivered next day.
I ordered an Island and Fire Table. The staff was very informative from the very start and all the way through to the very end. If I called and had a question during the time my order was being built, I always got a quick response. At the time of delivery, the staff came and set up my Island and Fire Table...they were very informative. I couldn't be any happier with my purchase or all around experience with Backyard Accents.
They have the best professional Kokomo Grill Products. I get compliments on the quality of my BBQ Island. My grill works and cooks great! I also love getting cozy with my fire pit during the winter time. If you want a professional grill with great quality island or fire pit...this is the company for you. I would recommend this company to anyone.
Backyard Accents did a fantastic job! Not only is the BBQ Island quality fabulous, but our Kokomo Grill works great! Our fire pit looks amazing! The delivery guys were very nice and helpful, best customer service thus far. I would recommend this company to anyone who is interested in a BBQ Island, Grill, Fireplace or Fire Pit.