Do not use this company! They don't call back, they don't show up when scheduled and when you call to inquire as to why, they make rude comments. I turned them in to the Better Business Bureau and to the companies they do service for. They will NEVER get my business, even if they were the only appliance service company in town!!!!
We were having problems with the fridge not cooling. Carlos came out and replaced the defroster timer, which they told us was warrantied for four months. A few days later, the problem continued and worsened (water leaking inside the fridge, and ice melting in the freezer). He was a no-show to two appointments back to back, and would not answer his phone or return the phone call after he missed the second appointment. This company did not correct the original problem nor do they honor their warranties.
Everything was easy from shopping through delivery! Jordan was very knowledgeable and the prices were better than Home Depot and Lowe's. The had my washer and dryer installed less than 24hours after I bought them!
We had a refrigerator failure emergency January 31, 2017. We needed a smaller sized plain old refrigerator. I checked the usual suppliers by web, looked for alternatives and found ADA.ADA is an overstock clearance, scratch and dent appliance seller. If you want a specific make and model, you may not find it for sale here.In the front showroom stood the high end, large cubic foot, monitor the hormones in your sweat, IOT, AI, expensive brands. Think SubZero.When I asked for a small, basic white goods model, Bruce took us to the back and showed us two nice Whirlpool scratch and dents at half off sticker price and at least $150 less than the same model from the internet. There are no dents or scrat hes where it matters. Just like me.We got the GE delivered, a Haier picked up at the GE install location then delivered to our bro-in-law with old fridge pickup.Total cost with delivery and taxes $633.Excellent Bruce. Thank you.
Jordan is the one to see. He is honest and forthright. We will continue going back. The prices are good, and they stay true to their promises.
Moved cross country from Arizona to Florida. Household goods arrived on time and in good shape. Steve our driver was excellent and made sure everything was set up to our liking. On the front end of the move, communications with move coordinator were a bit minimal for my liking but responsive when I reached out. Good move. Thanks ����������������
They were reasonably priced and the delivery people were very professional would recommend them to anyone and when we need other appliances we will be using them again.
Appliances were reasonably priced and were installed promptly. Service was swift and professional. Would buy here again.
Our microwave died, we went to Spencers to look at one, While there, we noticed the packages they offer. Our other appliances were 14 years old , and bought a package. It came today in the rain. The installers were so professional , and quick. Explaining as they went along. Number 1 in our house.
5.0 star rating 5/20/2016 First to Review I absolutely Love this company. My company has utilized Southwest for a few years now & they never disappoint. Cliff is my point of contact over there. While I've never met him in person I've exchanged many calls and emails over the past few years & never met anyone more helpful. He always has the nicest demeanor & goes above & beyond to help us out. We are an emergency company & aren't always able give much notice. Cliff works with me and Always delivers. I wouldn't ever think of giving my business to another place. The great prices don't hurt either:)