k...I AM really sorry you had a crappy experience with yellow cab but I just wanted to tell you that you should give them another try and/or contact the company to let them know what happened because the owners of the company are really cool and will try to make up the bad experience. Plus, as a former driver for the company I can tell you that there are a lot of other drivers of the company that would probably have a real serious discussion with your driver if they knew who it was because their jobs are taken seriously and they take a lot of pride in the way they are represented. You might also be interested in knowing that the reason this driver probably "dumped" you is because he realized that yellow cab having lost their airport contract was not allowed to "pick up" passengers at the airport but didn't understand that he/she ARE allowed to "drop off" at the airport. The City of Phoenix and Sky Harbor airport take this policy of designated taxi company (who can pick up) at the airport very seriously and companies that violate the rules get hefty fines; so I'm thinking this was a new driver that may have gotten frazzled at the idea of bringing down a hefty fine on the company and instead of contacting dispatch "dumped" you before reaching the airport. I'm really sorry this happened to you...but like I said please don't let it stop you from calling yellow cab again; there are a lot of experienced drivers fighting for money on the street everyday driving a cab and they would love to pick you up and drop you off AT your destination. I would recommend to also share your experience with a supervisor...anyone will be happy to help you but you could ask for "JACK"; he's a nice but serious guy and he supervises driver operations:)
VIP Taxi is GREAT! I just recently became a VIP driver and I'm very impressed with the Legendary Customer Service provided to all VIP guests....When you need a cab feel free to call me personally....I'm Jodi, I would love to be the one to provide an awesome, clean, inexpensive and hassle-free cab experience!! Please call me @ 480-359-563four -anytime/ valley-wide, I'd Love to be YOUR Driver! I will always make your personal call a priority, based on your needs and my availability, I'll be grateful to have the opportunity to bring YOU the VIP exclusive LEGENDARY CUSTOMER SERVICE, something only received as a VIP guest! ;D When you call me directly please mention YP or FB to receive my personal thank you- I'll give you $5.00 off any trip that is over 8miles or $25 please tell your family and friends everyone deserves to be a VIP guest!!
I love this company!!! They haven't been in business in the valley very long, but they truly work hard to earn your business. Wow!!! I was skeptical about not using my usual company discount cab, but really hurry cab has nice Toyota Prius just like discount but I paid less to get the same comfortable ride with Hurry. Don't get me wrong I would still ride with discount, because hurry doesn't have pick up service in buckeye. But they will take you there from mill ave when you NEED A DD!!!! But I will always call Hurry Cab first. Nice cars. Clean drivers and they seem to want to impress you! Thanks for getting me home safe Jason..See Ya Next Weekend!! Bottoms UP!!!!
Overall very professional.The vehicle was very clean and smelled pleasant. The driver was polite and professional, and knew the area very well. It was more like a limo experience, actually...but it was a taxi.I highly recommend this service, and will definitely use it again.
I love everything about this taxi company... Paul is always on time and shout out to Dave for the major help... You truthfully do have the best cab in Phoenix and I'm happy to say I ride with this cab service... Love you guys all... Nessa
I called for Yellow Cab and they were on time and the Cab Driver Ralph was awesome! So I recommend Yellow Cab and if you do call for Yellow Cab Ask for Ralph. Rich A.
This service is the most affordable and the best I have seen in all of Phoenix AZ. A very delightfuly ride. Plus the driver didn't even charge us for the Detour we had to take!
Cheaper than Uber. Excellent customer service and gods rates. They were very helpful getting around the city and knew what they were doing unlike Uber cars that would get lost.
I come to Phoenix every couple of months for business, the last time I was there I called these guys for a ride to the airport - they got here quick and were very courteous.
Right on time, affordable, polite and friendly.Got help with caring my heavy boxes and heard no complains I've ordered taxi for a short trip.