Weekend Auto Detailing
corner of 10th and applegate, philomath, OR 97330
time to shine
MobilePhone: (541) 220-5728
weekend auto detailing
No coupons available
We've been using Ralph and Bobbie for all our cars and they do a wonderful job. We have had two cars cleaned and detailed by them because we were selling them and because they did such a great job, we were able to raise the sale price on them and the cars actually looked brand new inside. We had bought a car for our teenage daughter that looked amazing after they worked on it. Bobbie and Ralph did a great job and the prices are very fair. We enjoy talking to the couple and trust them completely with our vehicles. I would say that they are not charging enough for the work they do.
First, I have to say that Bobbie was very nice when dealing with her on the phone and my car was indeed shiny when she was finished and it looks terrific from a distance. Here are the disappointments. Friends of mine payed for the detailing as a gift to me and had to meet this woman at the parking lot of Safeway to get a receipt. Ok whatever. I made an appointment to have the detailing done and got a confirmation call for an appointment that I didn't set up. I reset the appointment for early on my day off and was told by Bobbie that I should give them 4 hours because they were going to take their time and do a really good job since i only payed for an exterior detail (whatever that meant). I asked if it included wheels and chrome and she told me yes. She said that they also pressure wash it to get the road grime off and they use buffers to get a nice finish. I was thereto drop the car off at the philomath address on time and there wa nobody there and no one answered the phone when I called until almost a half hour later. Bobbie told me to leave the car with the keys under the seat. I was irritated at this point. I have to leave my car unlocked with the keys in it?? REALLY?? Given that it was philomath and not LA I did what she asked. Friends of mine gave me a ride to check on the progress throughout the day to ease my mind. They should have been started by 9 and finished by 1 as agreed. The car didn't move and nobody was around until 2:00. The pressure washing was not pressure washing at all. It was a garden hose, the buffing was done by hand and I stopped back about 3 to talk to her and she informed me that it was finished. They had worked on it for an hour in the neighbor's yard out in the sun. I was disappointed and irritated so I took the car and left. There are a few swirl marks where the wax wasn't buffed enough, the road grime was waxed over instead of removed, and there was never a sealant applied to the wax like promised. I won't go back. This was the most unprofessional set up I have ever encountered.