EXEMPLARY!Bertolino's is the BEST pharmacy I have ever used! Tom the pharmacist has saved me hundreds of dollars since moving here 1.5 years ago. He makes it work, even if there are some hurdles to climb to get me what I'm prescribed. And he always extends a genuine, pleasant, helpful demeanor. I've never seen him grumpy. He offers suggestions that have saved me money: $120 monthly prescription from my old Rite Aid pharmacy, for $30 instead! And his prices are better than CVS or Rite Aid on my regular prescriptions.Bertolino's is one of the best reasons for living in this neighborhood!I'm grateful, soooo grateful.
I truly wish I could give less than 1 star, can't get through by phone for refills, in person customer service sucks.
So caring and pleasant just like the old days! Love them! We need more pharmacies in this world just like the folks at Holmesburg Pharmacy!
Best of the best "pharmacy ", in NE Philly, very personable with their customers. And they deliver, wish them much success !
Very friendly, courteous, quick and professional staff & service.
the previous reviews are from 2005 and 2010. i've been going to this pharmacy for 13 years and i think they've had to order my rx only approx 4 times...but not in the past 8 or 9 years.i take 7 rxs a day. i've never had a problem with any of the employees.
Great store, friendly and follows the HIPAA law. I get my medicine from here for my family and the owner is very friendly and nice to get to know. Inexpensive, 5/5 stars- definitely coming back!
I will NO LONGER tolerate the racism perpetrated by certain employees of this store.I spoke with a manager there about a month ago, and the situation had only become worse since then.I can only surmise that such manager supports racism in the store that she alleges to "manage".With all audio, video and photographic evidence, legally obtained and now in hand, I do plan to sue in Federal Court against Rite-Aid, Inc., said 'manager' and individual employees for Hate Crimes which are Federal Felonies!You made a a big mistake with me too many times, so now the legal dance begins.Stay tuned and avoid this store unless you want to be treated like dirt, whatever your skin color may be, unless you subscribe to someone's version of the "right 'religion' ", even as I have photos of so-called 'religious misbehavior' taking place right outside the store by it's racist employees who subscribe to a theocracy that bans even their own photoed behavior. I'll see you "RIGHTEOUS RACISTS" in a Federal Courtroom at 6th and Arch.Feel me now?...
Fast service. Unlike big chain pharmacies that tell you 4 hours. Fairdale pharmacy will have you in and out in no time
This is the best Pharmacy, Bob and Pat and Lauren take such good care of my mom , I cannot say enough good things about this store and their employees , her meds are always ready before she gets there, she never has to wait,and if she cannot drive they will deliver it right to her house, THE BEST PEOPLE EVER, THANK YOU FOR EVERYTHING