I seriously hate the customer service at this location, 2 employees would be helping 1 person even when the line goes out the door. The 2 would also have convorsations like noone is waiting for them. The slow employees are usually the Chinese man or the African American women and while the line goes out the door, I only come here for the doctor Huyen Trinh, she is so amazing she is only reason why I will not be giving 1 star. There is a caucasian lady she's so nice in customer service. Overall, i am not sure if ill be back to this location again.
I had a very different experience than the people below, as did my husband. We waited for 10 minutes, maybe, but I did not see any amount of waiting by anyone reviewing that was unusual for an appointment. Anyway, we were seen in a reasonable amount of time, treated very well and I love my new glasses. My eyes no longer feel strained, so it was a fair assessment of what I needed. I will definitely be back! I hope you will take my review into account.
Hendrix Vision is a full-service place for your vision with a great selection and an amazing people always ready to help you by any means. Very professional and knowledgeable. To tell you more, I come to Hendrix Vision located in Philadelphia from Northern New Jersey because it's absolutely worth my time. Thank you, Hendrix Vision for my beautiful eye ware and your service!!!
Marked improvement over changes in past Management. Lines waiting to check out appear slightly shorter than before. I appreciate them hiring specialized people that do what they are trained for and perform their jobs well. And I give them an extra star for operating in Philadelphia, and being capable of dealing with so many personalities of Customers!
They have quality frames for low prices and they accept Health Partners. The guy that runs the place is really nice. He's very helpful and is always available. He even fixes my frames for free (tightening/replacing screws, reshaping plastic frames, etc.). I'm not sure about the hours, but I know that the Doctor is in Wednesdays from 10am-2pm.
The staff is accommodating, the doctors are pleasant, and they have a good selection of glasses. I had a hard time choosing a pair and one of the staff helped me to pick out the perfect pair. I would recommend this establishment
They have good prices and fast service and the opthamologist is pleasant. They even took me for an appointment as a walk in. Very good customer service. I even got my new lenses in my new glasses on the same day!!!
GREAT SELECTION, EXPERIENCED DOCTOR,PROFESSIONAL STUFF.THANK YOU FOR AMAZING SERVICE!!! GALINA,VLAD,TAMARA,TATYANA AND REALLY GOOD OPTICIAN LENNY, YOU ARE THE ONLY ONE PLACE, WHO IS REALLY CARE ABOUT PATIENTS.
Wow. What a beautiful amazing store!!!! Dear Dr Banin, thanks a lot for help.i bought 3 different glasses and I am so excited for price,quality and professional service!!!!!
A dreary, ghetto-like, low-end store with decent prices on many items. Actually, this Walmart seems more like a flea market.