Called the office early in the morning and spoke to a staff member to set up four new patient appointments for my family. The lady I spoke with assured me she would check the schedule and call me back. After waiting five hours for a call I never received I decided to call the office again only to find out the office was now closed. Needless to say, I am no longer willing to giving business to a company that makes promises they can not keep.
Best experience I had at the eye doctor. The staff was extremely friendly and welcoming. Within minutes after arriving I was seen by Dr. Tempesta. She was professional and accurate with my exam. She was very patient and caring about all my questions and concerns that I had. Olivia was very insightful when helping select my glasses even though I know I must've spent over an hour trying on like 100 different frames and we finally got it down to two! After a long endeavor trying to find a good eye care place, this is hands down my favorite!
This place is amazing! The glasses options are endless and I even got my glasses the same day! Can't get any better than that :)
I use to be a patient at the other location on 2nd&Girard, but ever since they opened up a second location near Temple University, I have moved to this one! It was just more of a convenience for me to go to this location since I live closer to Temple University. Like the other location, the staff and doctors are very welcoming and helpful! I'm glad they expanded because more eye places need to be like them! I def recommend this place to anyone new or may have trouble picking out glasses. The staff knows exactly what they are doing, I feel like they have my best interest.
Never going anywhere else again! Great service, the staff was friendly and knowledgeable. They recommenced me the best lenses for my lifestyle. Prices are affordable and they have a large frame selections. The doctor gave me an accurate prescription. Definitely recommend this place to everyone.
I seriously hate the customer service at this location, 2 employees would be helping 1 person even when the line goes out the door. The 2 would also have convorsations like noone is waiting for them. The slow employees are usually the Chinese man or the African American women and while the line goes out the door, I only come here for the doctor Huyen Trinh, she is so amazing she is only reason why I will not be giving 1 star. There is a caucasian lady she's so nice in customer service. Overall, i am not sure if ill be back to this location again.
I would not deal with company ever again the receptionist staff is very ignorant, she actually treat you like they don't want your business,
Great, reliable service. Needed a Sunday appt, was able to make one online in the same day. It was for 3, checked in a bit early. Was seen immediately. Diagnosed my son correctly. 2 days later his glasses were ready for pick up!
Loved the office and location! Just a few blocks away from my house. Service was great. I walked in for an eye exam and was happy to find out they take my insurance. They had to call my insurance company to figure out my benefits, which took some time, but it was fine. The receptionist was very nice and we had a lovely conversation as she was put on hold.
Really nice place, the staff and the doctor were friendly. They have a huge selection of frames to choose from.