I had my very first appointment with Dr Filippo today and I left with so much more information than I received from any other eye doctor Ive been to. From first stepping into the office and being greeted by the wonderful girls of the office, to having an excellent chat with Brenda in the exam room, and even a few laughs with another woman while I was picking out my frames. Dr Filippo was so polite and professional the whole time and had so many different things to tell me about my eyes, that I never heard before. its amazing how much you can miss out on, but nothing was missed at this office. I felt so comfortable and accommodated the entire time i was there and I look forward to picking up my frames to say hi to everyone again! I highly recommend this office and Dr Filippo to anyone and EVERYONE!!!
I use to be a patient at the other location on 2nd&Girard, but ever since they opened up a second location near Temple University, I have moved to this one! It was just more of a convenience for me to go to this location since I live closer to Temple University. Like the other location, the staff and doctors are very welcoming and helpful! I'm glad they expanded because more eye places need to be like them! I def recommend this place to anyone new or may have trouble picking out glasses. The staff knows exactly what they are doing, I feel like they have my best interest.
I seriously hate the customer service at this location, 2 employees would be helping 1 person even when the line goes out the door. The 2 would also have convorsations like noone is waiting for them. The slow employees are usually the Chinese man or the African American women and while the line goes out the door, I only come here for the doctor Huyen Trinh, she is so amazing she is only reason why I will not be giving 1 star. There is a caucasian lady she's so nice in customer service. Overall, i am not sure if ill be back to this location again.
Best experience I had at the eye doctor. The staff was extremely friendly and welcoming. Within minutes after arriving I was seen by Dr. Tempesta. She was professional and accurate with my exam. She was very patient and caring about all my questions and concerns that I had. Olivia was very insightful when helping select my glasses even though I know I must've spent over an hour trying on like 100 different frames and we finally got it down to two! After a long endeavor trying to find a good eye care place, this is hands down my favorite!
If you want great eye care services, products, and a staff that is professional and knowledgable, this is the place to go. Trend Eye Care has a huge selection of fashionable eyewear and the prices are reasonable. I always used to have to drive out to King of Prussia Mall for trendy glasses but ever since I visited this place. I will never waste my time in traffic and gas for fashionable eyewear. Additionally, I never been to such a clean and organize store like this, I highly recommend this place!
I had a very different experience than the people below, as did my husband. We waited for 10 minutes, maybe, but I did not see any amount of waiting by anyone reviewing that was unusual for an appointment. Anyway, we were seen in a reasonable amount of time, treated very well and I love my new glasses. My eyes no longer feel strained, so it was a fair assessment of what I needed. I will definitely be back! I hope you will take my review into account.
Hendrix Vision is a full-service place for your vision with a great selection and an amazing people always ready to help you by any means. Very professional and knowledgeable. To tell you more, I come to Hendrix Vision located in Philadelphia from Northern New Jersey because it's absolutely worth my time. Thank you, Hendrix Vision for my beautiful eye ware and your service!!!
Loved the office and location! Just a few blocks away from my house. Service was great. I walked in for an eye exam and was happy to find out they take my insurance. They had to call my insurance company to figure out my benefits, which took some time, but it was fine. The receptionist was very nice and we had a lovely conversation as she was put on hold.
Marked improvement over changes in past Management. Lines waiting to check out appear slightly shorter than before. I appreciate them hiring specialized people that do what they are trained for and perform their jobs well. And I give them an extra star for operating in Philadelphia, and being capable of dealing with so many personalities of Customers!
They have quality frames for low prices and they accept Health Partners. The guy that runs the place is really nice. He's very helpful and is always available. He even fixes my frames for free (tightening/replacing screws, reshaping plastic frames, etc.). I'm not sure about the hours, but I know that the Doctor is in Wednesdays from 10am-2pm.