I've been taking my clothes to this cleaners for a while. Periodically I would find my suits to have a buckled hem either on the skirts or on the jackets. I let it go. Today my husband went to pick up our clothes from the cleaners and the owner stated that there was a rip in the jacket. I told him to leave it there because I wanted to pick it up. I went there and the owner showed me the rip. I told her that my jacket was not ripped when I bought it in here. Mind you she always look over the items before taking possession of them. There was no mention of a rip. She then further insults me by calling me crazy when I stated that she needed to pay for my suit. I will be making complaints against this establishment and I will not be a returning customer!!
I've used UT since the mid90s when they were in Center City. While not a fancy tailor shop, they are the best tailors I've ever used. It's an old family business that is expert in tailoring to your body and in making your clothes look good on you. I highly recommend.
Exceptional tailoring!! Eugene and his wife both have good eyes for details and understand the latest trends in tailoring. I have brought several Loro Piana pieces to them and they always do a great job. They provide made to measure with a variety of luxury fabrics.
Horrible customer service. I went to have pants altered and was quoted one price. I returned the later in the day and was quoted a higher price. When I asked why the difference in the prices, the owner said "if I didn't like the price to take my business somewhere else".
Sue's is a gem in the heart of Chestnut Hill run by Sue and her husband. Very reasonable, terrific service, and excellent quality! I have taken suits, sportcoats, shirts, and pants and have never been disappointed with the final product.
What an amazing experience I had with Peter and Sue! Not only are they professional and helpful but super friendly and efficient! My maid of honor dress was alittle tight a week to the wedding. With in 5 minutes, Peter had figured out a solution and the next day, I went for my fitting and it was perfect! When I say perfect, I mean perfect!! I then took my wedding dress as we were celebrating 10 years and he altered it for free! :-) I recommend them 110%. They do a phenomenal job! :-) Lilian. Wyndmoor Pa
Eugene's tailor shop is a consistent tailor of high quality. I never have any problems and find his work to be masterful. Highly recommended.
No complaints! Great clothes, great quality, great time. Will return.
Good tailor, excellent skills, all work done in time. Thank you guys. Martin Dalbonini
This place rocks. They are so nice, and they will do EXACTLY what you want. They also have the best prices. I had my suit tailored tight like a rock star for a wedding, and it turned out perfect. I definitely recommend this place!