1.0 star rating 3/29/2015We had the most horrible experience with J and J transportation. Scheduled a transport to JFK from Bethlehem on a Friday morning for a trip to Hawaii. They got all the info and then they chose the pick up time. None of us had ever been to JFK before and had no idea how long it would take to get there, thought J and J were the "experts". Our driver asked us who set up that time and we told him J and J and he said they didn't give you enough time so the whole trip up there we were nervous that we wouldn't make it on time...and we didn't, missed the flight. There were no flights directly there so we had to take several flights, took us 38 hours to get there instead of 12, lost a night at the condo and $4,000 additional dollars that we had to pay for other flights. When I called to let them know the first girl was very friendly, told me to keep them updated and when I called to update the 2nd girl was so rude, She kept saying why are you calling us when I was trying to explain that I don't want this to happen to anyone else she said that it is the clients responsibility to make sure there is enough time to get to the destination , not theirs. I will never use them again but if you have to don't allow them to pick the departure time, they have no idea what they are doing.
I had the most horrible experience with j&j i called 3 days before my trip to confirm the price and the hour, the lady said they are going to charge me 110 for myself and a 50 pounds baggage, when the driver guy picked me up he was rude saying that his going to charge me 120 and the other bus that i needed to grab the price is 100 more. I was in shocked i said the lady told me it was 110 now your telling me is 120 on top another bus for 100 means 220? And i thought this is a company door to door what do you means another bus? No response to that. When i have to grab the other bus it was a mini van white with no logo from j&j company. It was a regular person not a j&j employee i had the worst experience ever. Obviously thats totally illegal. I dont recommend this company
Man, this guy totally helped me out with getting some cheap repairs to my car when I was in a jam. It was a hit and run with pretty much no chance of getting repairs done via insurance. Went way above and beyond what he had to do! Good guy and glad we met! Will not hesitate to go back if I need more help!
Although, the company does not have up to date vehicles. The vehicles are very clean and nice. The driver is well inform of the tri-state are, the driver was very professiona.
This is the worst bus company. They have left my children STRANDED for several MONTHS while trying to get to school. They are ALWAYS late and the drivers are rude! Do NOT go with them.
We just decided to go with Leahy this summer for our camp. I would've hired them in the past because I use them on every school field trip that my class takes, and each experience has been a pleasure and very affordable. Now that they've grown to about 100 buses according to the office staff, they were able to meet our every need. Frankly, these needs can be last minute and challenging, but we never had a problem. Our budget going into next Summer will actually have a surplus rather than a deficit, thanks to their pricing. Before this year we've bounced around with a few companies due to inconsistencies, but this is by far the best service we've ever had and we run an enormous volume of buses. I would recommend them to anyone...especially now that I've agreed to my contract for next year and my service is locked in :)Tracy J.
SEPTA stop purchasing GAT from Cantol Inc that company are thieves for not paying an employee what there owed, your just as bad for doing business with Cantol Inc