I was very disappointed that the men who run the post office along with the postal delivery guy would lie to me about a package that they said was delevered that in fact never was!!!!!!!! I spent Oct 10th calling the Fox Chase post office 5-times to find out were my package was. They took my name, number and address and said they would call me and they never did. The superviser (Steve) and the other gentlemen who works there said it was delivered at 2:40pm oct 10th I said; I read the same thing off line! I told them it wasnt because I am here at my home... They asked the postal guy (not my reg guy) he said it was delivered between 12-1???????? They said Amazon will cover my purchase, REALLY????? Here it turned out it was never delivered, they sent it a week later.... SO WRONG!!!! Amazon did replace after I told them it was stolen, then I had to return the first package to Amazon. The post office also told me not to bother reporting it because no one would do anything....
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Except for a few minor problems, I can honestly say I have always received excellent service from the employees at the USPS Fox Chase Station -- 19111. I have lived in Burholme for 68-years and also operated a business in the neighborhood. I salute our postal workers!
The people who work in the front of this post office are friendly, patient, and helpful. It may mean the line takes a little bit longer, but they will help you solve any problem without any annoyance or complaint. I'm so happy they are my neighborhood post office!
Online it says they are open till 5:30, but when I get there at 4:50 they are closed. If time online is incorrect then they need to fix it. Also, if you are open till 5:00, stay open till 5:00
Post office in Suburban station 5 stars!!! They have someone that comes up to you in line to see if you have any questions. Wow!!!
phone number listed is to someones' home. The correct number is 215-708-0280