Got my order wrong. The pizzas and breadsticks were burnt to a blackened crisp. 🤢 Everything tasted, off and eh, if not ew.Must be new management and/or different cooks/staff bc they were known as the best around. Leona was the best person ever she deserves to run the place! Had reasonable prices for great tasting quality food that came overloaded when it came to quantity. Breadsticks would be so fluffy and soft and taste amazing as they would be saturated in their signature combo seasoning accompanied by mouthwatering marinara sauce.. however that’s sadly nowhere near what kind of breadsticks they make now (see picture).They fell off when it comes to just about everything and it’s super disappointing experiencing their downfall and feeling like I just threw my money in the trash or flushed it down a toilet. It’s a shame they okay food to be delivered with such a burnt disgusting appearance bc take it from me and my family - it tastes WORSE than it looks 🤮
I about had it with this New London. I love their food. Food comes when it's suppose to but lately I had my food come late, cold food and they forgotten the free pizza twice (one we got, the other we didn't) when we spent enough. We call every week and spend about 30 to 50 dollars and used to be great. Lately our salad dressings are opening and spilling all over our food and bread. The 1st time it was only half of the container and it was a mess to clean up. But this time, both containers of dressings opened up and all the food was covered with French dressings and the bread was soggy with the dressings, threw out 2 of the salads when one container opened up and all the salad dressings spilled inside it. I did call the New London and the girl just asked if everything was at least editable and half of it wasn't. I just hung up. I wish they had a hot line where someone can call a manager. This is ridiculous. I don't know what went wrong with this place. The girls are nice on the phones but whoever puts the food and dressings in the bag must throw them in or the drivers are just tossing the bags in their car and everything is opening up. Not fun to have to clean your food so I am DONE with this place.Oh and one more thing...the drivers are cutting corners and taking the pizza out of the protective warmers they place them and carry the pizza boxes to the house with all the heavy bags on top squashing the lid of the pizza box and cheese is all over the lid inside. They don't even put those white plastic centers in the box to protect the pizza anymore. And whoever packs the bags does not make sure lids and containers are fully closed. Too many short cuts are being made.
Ordered from Action Pizza many times and the orders just got worse. I tried giving these people the benefit of the doubt although service is just terrible! They lied about supplies, food either under cooked or over cooked. Cheesestakes were constantly coming back dry without proper condiments.Hang phone up on customer when confirming online orders. Also overcharged from an online order. Would not recommend purchasing food here.
THE FOOD WAS THE BEST, I ORDER A SMALL PIZZA W/CHEESE, GREEN PEPPER, ONIONS,MUSHROOM AND SPINACH & A VEGGIE GRINDER THEN FRIES EVERYTHING WAS THE BEST.
This place is a real joke will never order from there again..... I ordered on a debit card and the driver added a tip after telling my daughter she didn’t need to sign the receipt when I brought it to their attention they blew me off so now my bank is investigating and they had one of their drivers call my daughter and ask her to ask me to drop it and they will give back the money from the whole order and they tell my daughter they didn’t have my number when I went right to the store and wrote it in their book....this place is a real joke and when the bank gets the receipt back and send it to me and I find out that the driver signed my name I will have him arrested!!!!!
Best velvety cheesy type pizxa! Very unique tast!
Loved the Pizza there! It was Delicious, and they have a quite fast delivery service also. I definitely recommend them
This place is amazing I order from here on the regular when I don’t feel like cooking the people are nice and the food gets delivered in under 15 mins
Awesome place! Best stuff pizza around!!!!
UPDATE: I have revised my review on the basis of the business issuing a refund today for the error. It required me physically going to the store (my original order was delivered) where a very nice, customer-driven young lady took prompt care of the issue and basically stated that they should have called before delivering the substituted product. Buyer beware. Restaurant makes unacceptable substitutions on orders without notifying the individual who placed the order. When brought to their attention, they offer a meek apology but do not attempt to rectify the situation.