This place is awesome!!!I am giving this place five out of five stars for their job on my iphone 7. I never thought that they can get repaired, but they did!They are very kind and very honest.
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Ashley, store clerk was the worst, I have ever met in my life. Attitude for no reason, but made a commission off my coming into the store.
I purchased a phone on-line, but it did not work on 4G. I brought it in for help. The guy at the desk tried to get it work, but was unable. After I left I found out that he had thrown away my old SIM card so I was unable to retrieve any data from it. This is typical of T-Mobile, the seem to have no concern for saving customers' contacts, only on selling phones and contracts. Stealing customers SIM cards is not kosher.Note that the location is actually at 13th and Market Streets, not 12th. And there no longer is any location at 1140 Market Street.
Very nice people. I was able to get some info on a couple phone and left happy with phone and plan. Cool
Any cellular business that can't keep a working phone number should find another line of work. Just try to call the published phone number. Same goes for the 1300 S. Columbus Blvd. location in Phila PA
The foreigner man at the boost mobile store on 52nd.street,near 52ndchestnut,is very unprofessional,rude,and has no customer skills.
They say tree phone, when switching, but you end up paying 100 dollars. Don't get it, they are great employees, but the company needs to be more out with the free phone plans
The customer service is very very bad. The associates are not at all knowledgeable in their field I had to call corporate just to get help smdh.
I CALLED THE ABOVE NUMBER AND WAS TOLD IT IS NO LONGER IN SERVICE. iF IT IS NOT, THE NUMBERS SHOULD BE UP DATED FOR CUSTOMER SERVICE.
I've been a loyal customer for 15 years and when I say this store is a disgrace they might as well close it. I refuse to do service sales or repairs. The people who work here are nonchalant. I dropped a phone off and it took sprint 2 hours to reset it. Not repair not replace. I couldve reset it at home in 15 minutes.Then when you come its music blasting. Cant hear anything or get anything done. Bad place of business. Regional managers need to Check routinely the work and employee effort at sprint store on/in city ave. Philadelphia pa. The music blasting upon entrance to a welcoming establishment is unacceptable including their respect towards the customers. My recent store visit is always unprofessional and customer representatives are unpolite or desirable. Its a disgrace to sprints name. I rather shop at another store than city ave phila pa.