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Hours

Regular Hours

Extra Phones

Phone: (215) 750-7884

Phone: (215) 800-1950

Phone: (267) 800-1950

Phone: (267) 282-1923

Primary Phone: (267) 800-1950

Phone: (215) 792-3900

Payment method
cash, check, invoicing available, amex, discover, master card, visa
Neighborhoods
South Philadelphia, Queen Village - Pennsport
AKA

Veterinary Specialty & Emrgncy

Vsec-veterinary Specialty & Emergency Center

Veterinary Speciality and Emergency Center

Veterinary Speciality

Categories
Veterinarian Emergency Services, Veterinarians, Veterinary Clinics & Hospitals

COUPONS & DEALS

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Reviews

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Schroedinger G.

03/12/2015

Overall

VSEC's official policy is if they make a mistake, it is TOTALLY NORMAL, and you are going to eat the bill because that's the cost of doing business. Their ultrasound technician incorrectly diagnosed my cat with a blockage, the vets told me my cat needed emergency $3,500 open-abdominal surgery, and when it turned out my cat was 100% fine, nothing was wrong, and they made a mistake they wouldn't even give me an apology--much less a refund or partial refund.



Let me repeat that: they will misdiagnose your pet, pressure you into immediate, $3,500, traumatic surgery, find out they were wrong, and tell you "Mistakes happen, cost of doing business".



Perhaps they're good if they get it right. All I can say is if they get it wrong you're out of luck.

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