Veterinary Specialty & Emergency Center
1114 S Front St, Philadelphia, PA 19147
Phone: (215) 750-7884
Phone: (215) 800-1950
Phone: (267) 282-1923
Phone: (267) 800-1950
Primary Phone: (267) 800-1950
TollFree: (888) 426-4435
Veterinary Speciality And Emergency Center
Veterinary Specialty & Emrgncy
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VSEC's official policy is if they make a mistake, it is TOTALLY NORMAL, and you are going to eat the bill because that's the cost of doing business. Their ultrasound technician incorrectly diagnosed my cat with a blockage, the vets told me my cat needed emergency $3,500 open-abdominal surgery, and when it turned out my cat was 100% fine, nothing was wrong, and they made a mistake they wouldn't even give me an apology--much less a refund or partial refund.
Let me repeat that: they will misdiagnose your pet, pressure you into immediate, $3,500, traumatic surgery, find out they were wrong, and tell you "Mistakes happen, cost of doing business".
Perhaps they're good if they get it right. All I can say is if they get it wrong you're out of luck.