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Wherever you bought it, we'll repair it.

Schedule Your Repair

Sears has experts in Appliance Repair solutions. Wherever you bought it, we'll repair it! We’re in your neighborhood, even if a Sears store isn’t. Contact Us Today!

Same/Next Day Appointments in Many Locations

General Info
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable service and satisfaction guaranteed. We’re in your neighborhood, even if a Sears store isn’t. Call today.
Hours
Regular Hours
Mon - Sun:
Services/Products
We maintain and repair major home appliances and equipment such as: washing machines, dryers, refrigerators & freezers, HVAC repair and maintenance, icemakers, ranges, ovens & cooktops, trash compactors, dishwashers, outdoor gas grills, riding lawn mowers & tractors, snow blowers, elliptical machines, fitness weight machines, rowers/skiers/steppers, as well as appliance carry in options. Sears Home Services is the leading appliance repair service in the nation. We repair most major appliance brands, makes and models, no matter where you bought them. Schedule your appointment today! Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts, snow blower, lawn & garden replacement parts, water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently. Get repair coverage for all of your home appliances and systems with our Home Warranty plans. See our website to learn more about our services. Sears Home Services provides quality repair services to help extend the life of your appliances. We offer a 90-day satisfaction guarantee. If your appliance fails due to reasons related to the original repair, we will replace any parts that fail due to defects in materials, workmanship, and perform any additional labor free of charge. We stand behind our work and the parts we use. Count on us for fast, reliable service and satisfaction guaranteed! Wherever you bought it, we’ll repair it!
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
Greater Northeast Shopping Ctr
Neighborhoods
Northeast Philadelphia, Rhawnhurst
Amenities
24/7 Online Customer Support - 90 day satisfaction guarantee on parts and labor
Social Links
Categories
Range & Oven Repair, Appliance Installation, Dishwasher Repair & Service, Lawn Mowers-Sharpening & Repairing, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair
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Reviews

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Joan G.

07/02/2017

Overall
Selection
Service

Great service! On time and helpful. Gave me tips for ongoing maintenance and checked everything before he left. Thank you Sears

Key to C.

08/22/2016

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Selection
Service

I have to admit, I was a little doubtful at first because the initial visit was only the service visit. Which I was not informed of. However, after several weeks of rescheduling (on our end), the technicians were prompted and courteous! I really appreciated there time and patience. In addition, providing the reminder calls and the emails were most helpful!!!:)

Thank you,
Kia

Karen G.

08/22/2016

Overall

I have bought my last appliance from sears. The service is awful they make you wait forever to diagnose the problem them wait till the part is delivered to your home and then you have to wait again for it to be installed. 1.5 year old dishwasher needs a new motor -- motor, the damn thing should be replaced. Done with Sears.

Sally F.

08/08/2016

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Selection
Service

I hope you get lucky every time you buy appliances. I mean any appliances. My less than 4 years old refrigerator broke down right after memorial day...when I call to make repair service appointment, they gave me 17days after-well this isn't repair appointment really was checking/diagnosis appt. I went out bought a compact refrigerator for temporary use.
Finally the day came and repair person orders the part that needs to be replaced. another two weeks passed. Second service day, The tech found it was wrong part. Another week or 2 passed. Second order was wrong again. Why it's happening??!!?? The third one was RIGHT!! The tech installed the part successfully and left. Humm...Still not working properly. Some other tech came out after another week...he orders part again,. different part this time. Another week passes... Finally after more than 60 days, it's working again! No one need this. horrible experience. Who's fault was it? or it was just meant to be? I am confused...

Sue C.

06/16/2016

Overall
Service

Our washer broke, and the technician came, fixed it quickly, and it's been working great ever since. I only give 4 stars instead of 5 because it was over a week before we could schedule someone. That's a long time without a washer. But when he got there, service was wonderful.

Edwardo V.

05/06/2016

Overall
Selection
Service

Sears is not what it use to be! This repair co. is only good at replacing parts, but they can not fix anything! Unfortunately

you do not have a choice when you have a master guard warranty. Fix right the first time does not exist! The total time for one repair takes about a month. Two weeks to come out and check,and then another two weeks to install parts.

Susan B.

03/23/2016

Overall

It was a nightmare from the first call. In the 8 yrs I have lived in my home this is the 3rd the water heater. It broke on a Thursday. I called immediately for repair. I had people in from out of state for a family wedding on Saturday. They said no one could come to my house until Monday. I explained my situation to several people at Sears. No on cared They scheduled an emergency call for Friday. At least that was progress. After waiting all day they said no one could come out. So we are back to Monday. After much yelling they would have someone out first thing Saturday (the day of the wedding) a very nice tech came out &told me what I already knew that it needed to be replaced. Sears calls right away to collect fees for installation of new water heater &they will be out on Monday. I about blew a gasket. We all went to a hotel &showered for the wedding got the new heater on Monday (after everyone was gone). Thanks Sears nice doing business with you for the last time ever

Angel E.

12/01/2015

Overall

Our washer stopped working one day. I called Sears and they ordered the parts. The technician arrived on time, knew exactly what was wrong and fixed it immediately. He also checked my dryer at the same time with the service plan. Would recommend highly.

Mark W.

11/23/2015

Overall

Our Whirlpool front-loader basket broke, and it was covered by the Sears extended coverage plan. The service team was supposed to be at the house between 8 Am - noon and showed up at 1:30 PM (with no call that they would be late). However, the team did appear to know what they were doing and replaced the entire basket assembly and connecting parts in 2 hours at no charge (covered by service plan). So far, post-repair, washer is back in working order.

In general, I take advantage of the once-a-year free check-up provided by the service plan. I have found the various Sears appliance repair staff knowledgable and usually more reliable as far as being on time than this particular visit.

Gail G.

10/15/2015

Overall

The dish washer STILL DOES NOT WORK! I bought this june2014 it never worked! Sears installed it! After numerous calls to sears they finally sent someone out. I also has purchased a 5 yr. extended warranty. This week sears repair came to replace the motor that was burned out because Sears NEVER installed it properly! The hose was not installed properly causing the water to syphen out which burned out the motor! NOW they want ME to spend more money and hire my own plumber to install water hose correctly! Sears SUCKS! I will never purchase anything there again! I give yo NO stars!