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Platinum Roofing & Construction

Map & Directions
(4 Reviews)

8601 Torresdale Ave, Philadelphia, PA 19136

(215) 335-0445

CLOSED NOW
Tomorrow: 7:00 am - 7:00 pm
14
YEARS
IN BUSINESS
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General Info
Platinum Roofing & Siding has earned a reputation for roofing expertise, stellar customer service and attention to detail. In addition to having a strong and successful track record, Platinum Roofing is known for installation efficiency and high-quality workmanship. When you need the Delaware Valley's best roofer to install your new roof or repair your existing roof - look no further than Platinum Roofing. Our staff and crews have been assembled over the years with quality in mind. They are reliable craftsmen and are constantly enhancing their skills in ongoing education and periodic training. Safety on the job is of paramount importance. Our crews are trained to use proper safety equipment on every job. Repairs - Platinum Roofing provides repairs to all residential and commercial roof surfaces, with 24/7 emergency response time, no job will ever get missed. Free Roof Inspection- Platinum Roofing will come out and take a look at your roof free of charge providing you with a written report of your roof condition. Re Roofs - Specializing in all types of roofing surfaces, Platinum Roofing installs the areas best roofs. Your new roof can be put over virtually any existing roof surface to give you peace of mind over your roofing headaches.
Hours

Regular Hours

Extra Phones

Phone: (215) 375-7281

Payment method
all major credit cards
Neighborhoods
Northeast Philadelphia, Holmesburg
AKA

Platinum Gutters Inc

Platinum Roofing & Construction Dba Tim Rocco & Daughters Genera

Categories
Roofing Contractors, Altering & Remodeling Contractors, Roofing Services Consultants, Windows, Siding Contractors, General Contractors, Windows-Repair, Replacement & Installation

Reviews

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drcsr123

10/25/2011

Overall
Completely unreliable. Made a...

Completely unreliable. Made a total of 6 appointments, they missed every single one. Every time except two, they didn't even bother to call and say why they hadn't come out. Whenever I called, no one had any idea what was going on. In the meantime, I have a terrible leak which is causing more and more damage every time it rains. If they are this unreliable about just showing up, I would not trust them with anything else including quality of work, payment, etc. I have never written a review about a company before but this experience was so bad, I had to.

Katrina P.

10/26/2010

Overall
Unprofessional & rude

They do what they want on their schedule not yours. I had a simple job for them to do, signed contract. They came to my house the first time and tried to say the contract did not say what I was asking them to do. Just ignored it even when I pointed out what it said in the contract. They refused to caulk and cement the area it said on the contract. I called them and complained that they didn't do what was in the contract. They came out a second time, put some cement in random spots said I didn't need fabric although it was checked off on the contract, but walked all on the wet silver coating so it looked horrible. I told them I was not going to give them the remaining balance because it looked a mess. They didn't call or come for days then out of nowhere they come on a Monday when I am taking my kid to school. They asked for the balance I say my roof looks a mess. They recoat it, but when I came back were gone. A week later, I get a nasty call from Tim asking for his money. He's screaming and yelling, he's saying he had to pay his guys twice (well duh they messed up). I told him I have the money just come and get it although your guys were a mess. Very rude and unprofessional.

claimed iconBusiness Response11/16/2010

I would like to start off by saying we treat all customers with the upmost respect. The customer writing this review originally did have a problem the first time the guys came out. In order to fix the problem we came out and corrected it as soon as the work was dry. We have done everything possible to fix the problem easily and convienently for the customer. When everything was correct and complete we tried to collect payment. The customer was called and we apoligized and let her know it was fixed. She refused to pay even though the work was done and threatened to bad mouth the company. As you can see this customer has numerous complaints with multiple companies on yellow book.

This listing has been claimed by a business representative.
nik1512

08/30/2010

Overall
Great guys and service

I had to have the whole entire back side of my house and roof replaced due to major water damage inside the walls. The guys are very processional and a bunch of sweethearts. The prices are very reasonable. They did a great job on my house with electrical, drywall, windows, doors, wood frames, siding and roofing.



I would recommend these guys to anyone and will be calling on them in the future. Thank you Platinum!

brianm2000

10/16/2008

Overall
Roofing at it's Best!

I would highly recommend Platinum Roofing! I thought the process was going to be really rough. I am a single mom who thought I was going to come across a bunch of roofers that were going to try to "rob" me of my money and then hope that the job was done correctly. I called Platinum, they were very professional and friendly. I had someone at my house the next day to give me an estimate. Everything that was going to be done was explained to me in full details and in terms that I could understand. The job was done at a very fair price, all debris was cleaned up and removed. I know that I picked the right company to do my job, I hope you do too! Thanks Platinum!