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Philadelphia Theatrical Supply

Map & Directions
(3 Reviews)

229 N 12th St, Philadelphia, PA 19107

(215) 627-1225

OPEN NOW
Today: 10:00 am - 5:00 pm
16
YEARS
IN BUSINESS
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Lighting, Audio, Dimming, Makeup, Gel Filters, Tapes, Scenic Paints, Fog, Rigging, Dance Supplies, Stage Combat Swords, Film & Video Supplies and much more!

Hours
Regular Hours

Extra Phones

Fax: (215) 627-2114

Brands
ben nye, ben nye makeup, etc
Payment method
check, debit, amex, discover, mastercard, visa
Location
Street parking available and is also located next to a pay parking lot. Front of store has a bright red awning and a stage/theater mural painted on store front. Enter through first double door, then the first door on your left.
Neighborhoods
Chinatown, Center City, Center City East
Accreditation

Theatre Alliance of Greater Philadelphia, Greater Philadelphia Film Office, ESTA, Rosco University

Categories
Dancing Supplies, Sound Systems & Equipment, Theatrical & Stage Lighting Equipment, Theatrical Equipment & Supplies, Theatrical Make-Up
Other Information

Parking: Lot

Reviews

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robertamanfield

10/17/2012

Overall
I don't normally write reviews...

I don't normally write reviews but when I saw what was posted about this place I had to give my two cents. I do not know what this other reviewer is talking about because that was not the story when I went here several days ago.



The store is a one room place that sells theatre equipment stuff and theatre make-up which is what I was there for. I had no idea what would be good and the staff was knowledgeable and pointed me towards what he thought would be the best one. The product was brand new. There were two people working there and someone was by the phone so maybe this other woman was just dialing the wrong place?

cecekiss

05/11/2011

Overall
DO NOT ORDER FROM THESE IM...

DO NOT ORDER FROM THESE IMBECILES. I placed an order for Ben Nye blushes on May 1st. It is now May 10th and my order has not shipped yet. Apparently the items had to be backordered from Ben Nye, despite the fact that the website gave me EVERY indication that the items were in stock. As of today PTS still does not have the items even though I've been charged for them. I placed another order that got to me in a week (which is good); however, the item (a Ben Nye Eyeshadow palette) is used! The eyeshadows have ALL been swiped with something that was wet-finger or brush idk. I email the Customer Service and they don't respond; I call and nobody picks up the phone..... These retarded idiots completely messed up my first order and then sent me a USED product in my second order and are being very nonchalant about it all. What's next, will they send me fried poop with a third order? Third time's a charm and I don't want it! DO NOT do business with these unprofessional hacks.

claimed iconBusiness Response10/17/2012

We would like to point out that with this one particular individual we tried numerous times to correct and appease her with problems she cited regarding the product she bought from us but she remained difficult. We strive to maintain great customer relations and if you check our reviews done on other services you will see this one is not representative of our business.

This listing has been claimed by a business representative.
Cece4848

05/10/2011

Provided by Citysearch - 
Overall
Worst Experience EVER

DO NOT ORDER FROM THESE IMBECILES. I placed an order for Ben Nye blushes on May 1st. It is now May 10th and my order has not shipped yet. Apparently the items had to be backordered from Ben Nye, despite the fact that the website gave me EVERY indication that the items were in stock. As of today PTS still does not have the items even though I've been charged for them. I placed another order that got to me in a week(which is good); however, the item (a Ben Nye Eyeshadow palette) is used. The eyeshadows have ALL been swiped with something that was wet. I email the Customer Service and they don't respond; I call and nobody picks up the phone..... These retarded idiots completely messed up my first order and then sent me a USED product in my second order. What's next, will they send me fried poop with a third order? Third time's a charm and I don't want it! DO NOT do business with these unprofessional hacks.