New London Pizza
7230 Frankford Ave, Philadelphia, PA 19135
Phone: (215) 331-9990
Phone: (215) 331-9992
New London Pizza and Restaurant
New London Pizza & Restaurant
Frankford Pizza And Grill
Cuisines: Caterers, Take Out, Italian, European, Continental, Pizza
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
I about had it with this New London. I love their food. Food comes when it's suppose to but lately I had my food come late, cold food and they forgotten the free pizza twice (one we got, the other we didn't) when we spent enough. We call every week and spend about 30 to 50 dollars and used to be great. Lately our salad dressings are opening and spilling all over our food and bread. The 1st time it was only half of the container and it was a mess to clean up. But this time, both containers of dressings opened up and all the food was covered with French dressings and the bread was soggy with the dressings, threw out 2 of the salads when one container opened up and all the salad dressings spilled inside it. I did call the New London and the girl just asked if everything was at least editable and half of it wasn't. I just hung up. I wish they had a hot line where someone can call a manager. This is ridiculous. I don't know what went wrong with this place. The girls are nice on the phones but whoever puts the food and dressings in the bag must throw them in or the drivers are just tossing the bags in their car and everything is opening up. Not fun to have to clean your food so I am DONE with this place.
Oh and one more thing...the drivers are cutting corners and taking the pizza out of the protective warmers they place them and carry the pizza boxes to the house with all the heavy bags on top squashing the lid of the pizza box and cheese is all over the lid inside. They don't even put those white plastic centers in the box to protect the pizza anymore. And whoever packs the bags does not make sure lids and containers are fully closed. Too many short cuts are being made.