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Extra Phones

Phone: (215) 744-0400

Neighborhoods
Northeast Philadelphia, Frankford
Category
Taxis

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Sacha O.

04/01/2015

Overall

Do I really have to assign these losers a star. A COMPLETE LET DOWN! I called this morning for a cab. Other companies gave me an ETD of 45 to 60 minutes. This company gave me an ETA of 30 minutes. 40 minutes later, I called to check on my ride, and they say, you're next to be picked up. Another 40 minutes go by, I call again and the dispatcher explains that other callers are closer, so I have to understand. He assures me that the taxi will be there in 10 minutes. Needless to say they never showed. I was more than an hour late for work. I downloaded the Uber app, and a well-dressed man picked me and my children up. He even had a booster seat for my three year old. I won't ever call this company again. Don't let them waste your time.

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