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Business Description
An exceptional selection of fashion and affordable luxury has helped make Macy's, America's best-loved department store, a popular shopping destination.
Hours

Regular Hours

Extra Phones

Customer Service: (800) 289-6229

Services/Products
  • Beauty
  • Bedding
  • Clothing
  • Gifts
  • Handbags
  • Jewelry
  • Mattresses
  • Mens Clothing
  • Perfume
  • Personal Shopper
  • Shoes
  • Wedding Gift & Registry
  • Womens Clothing
Brands
American Tourister, BCX, Fab, Jem, Jordan, Charter Club, Croscill , Hotel Collection
Payment method
amex, visa, mastercard
Location
Wanamaker Bldg
Neighborhoods
Center City, Center City East
Categories
Clothing Stores, Cosmetics & Perfumes, Department Stores
Other Information

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

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COUPONS & DEALS

No coupons available

Reviews

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Grisel P.

10/01/2016

Overall
Selection
Service

Hi my name is Grisel pellot and I'm only 16 years old looking forward to work here I'm a very fast learner and I could speak two language like Spanish and English

MaureenO

07/06/2011

Provided by Citysearch - 
Overall
Teenage-style Cologne

Mediocre selection of men's cologne. Most brands are geared towards teenage boys with names like Sexual and Sugar Daddy, etc. THey told me they do not carry the all time classic, Dior Homme. Could not believe it. ""It was a corporate decision,"" they said. So they carry Sugar Daddy instead.

philly98

12/30/2009

Overall
Macy's Center City

I cannot say enough about Macy's Center City store. The light show, Dickens Christmas Village, special Christmas concerts. You have blended the best of what was Wanamakers and combined it with the quality and variety that is Macy's. I work above your downtown store. Your sales are amazing. I have taken advantage of these to buy a new wardrobe, items for the home and all of my Christmas gifts. But most important is the feeling of Christmas that your store brings. I have been most impressed walking by the post box for letters to Santa. Seeing little children writing letters to Santa, parents taking pictures of their child with the envelope addressed to Santa. It is an amazing experience. Thank you for making Christmas shopping such a memorable event, I tell everyone that the place to see Christmas in Philadelphia is at Macy's.

usana1105

06/07/2008

Provided by Citysearch - 
Overall
some clerks need to be retrained in policy and procedures

i went to return a pair of MK pants and since i wanted to buy a dinner gown that day, i decided to lighten my load and return the pants first. when i approached the sales clerk at the formal wear counter she looked opened my bag and looked at the merchandise and receipt and told me i could not return them at her counter and i had to go the other end of the store to return. i was baffled, but she said since they work off of ""commissions"" she couldn't do the return. i was a little upset b/c when i asked which department i specifically should go to she just gave me real generic directions of ""over there"" and pointed across the store in some random direction. so i wandered over and finally found a counter with a sales lady behind the register and asked her if i was in the right area for my return. she was very polite and said yes. i then told her i just wanted to double check and told her of my previous experience with the other sales lady and she told me something that upset me enough to write this review...SHE SAID ALL REGISTERS CAN RETURN AN ITEM REGARDLESS OF WHICH DEPARTMENT IT IS PURCHASED FROM and she said the other lady was wrong for saying otherwise...so the other clerk was just being lazy but funny thing was i was the only person in line so i wasn't even holding up the line for my simple return. well, the second clerk (and i really wish i got her name so i could give her credit where credit is due, but i was still fuming over the situation with the first clerk) was fabulous and if it wasn't for her i would have only given this store 1 star not 2...long story short, after i returned my pants, i left the store and walked to liberty place and bought my dress there.

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