Kozakeicz Joseph B IncAdd to Favorites
4925 Princeton AvePhiladelphia, PA 19135Map & Directions
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I usually do not wright reviews. However, this company has been so good to me recently that I had to tell others. My subzero refrigerator and refrigerator drawers both broke about a month ago. Total cost should have been +/- $2000. They came out the same day as the call. Gary went above and beyond for me. He called Subzero / Wolf and was able to get my parts covered along with a credit towards labor. They just returned this week since the ice machine stopped working and this time Tony hooked us up. They are a great company who really go out of their way to look out for their customers.
02/06/2012Provided by Citysearch -
they told me there was a service charge to come to my home, apparentl,this was just to come there and not include an estimate. The Gentleman sa1id3 it was not covered and told me it would be 300.00 to take it and to look at it,. with no guarantee, after all it was less than 100.00 new. When I put it out in front of the house for the trash, their van picked it up. They must have known I would trash it after what they told me.
02/25/2009Provided by Citysearch -
Worst experience ever! I scheduled an appointment. There was no mention of a service fee to diagnose the problem. They collected my deposit of $100 for a drain heater. I schedule 4 appointments. Each time ""something"" came up and they had to cancel at the last minute. I was the one that called to find out they couldn't make it. The job never got done. I eventually had a true professional come out and complete the job for a fraction of the cost. And by the way the ""drain heater"" was an unnecessary part that they can charge you extra for. A complete rip-off. Please stay away from these shysters. I'm now out $100 because of this, which they are calling a ""service fee"". I want to make sure in the future that nobody else has to go through the same horrible experience I just went through. I'd give them zero stars but citysearch wouldn't let me.