Hendrix Vision Center
11685 Bustleton Ave, Philadelphia, PA 19116
Price Range : Above Average
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One of the worst. Staff is rude, inattentive, and incompetent. Wait times are horrendous, product selection is tacky.
They gave a timeframe of 5 working days and got my glasses after 2months, yes i said 2months,had to visit them 4 times,they never appology for the delay,The only reply they give is "you have to wait"
The reason they gave is, they ordered but there reseller had issue sending it to them, when informed to cancel, they give a form but we lose the $40 which i paid to them.
Absolutely the LAST PLACE you should go. From shoddy business practices - like quoting one price, then charging another when picking your purchase up, to selling products of questionable quantity - the store is to be avoided.
Staff is rude, inattentive, and incompetent. Wait times are horrendous, product selection is tacky and of questionable origin - supposedly Cartier sunglasses had corroded hinges after 4 months of wear. Good luck if you have a problem - the store does not stand behind the products they sell and will attempt to nickel and dime you every step of the way. Not to mention charging you for premium lenses, but giving you cheaper lenses thinking you won't notice.
Buyer be ware... and stay away from them.